NetSpend Corporation, a TSYS Company Id Prepaid Card Complaints

Review and analysis of over 30 Id Prepaid Card complaints against NetSpend Corporation, a TSYS Company

NetSpend Corporation, a TSYS Company consumers have reported over 30 official complaints related to ID prepaid card. Out of the 30 consumer complaints against NetSpend Corporation, a TSYS Company, 13% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Id Prepaid Card Consumer Complaints


NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

February 26, 2017 - Did not authorize the account and customer service representatives refuse to provide me with who or what company provided with my information. Company information provided was netSpend for a " consumer partner ''. Transferred multiple time but was unable to actually provide me how they received my information. The first individual was - at ext. - that was unable to close the account or provide me with the information. The next was - ( employee no. - at ext. - ). - accidentally deleted my account number after I asked to speak to her manager. - also briefly me on hold to obt...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

February 22, 2017 - I am a victim if ID Theft someone called as it was me and had $1100.00 transferred to a - in - WI netpend states they are no error I informed them that was not me I was a victim of ID theft and needed my money returned they are refusing to give me my money back I have been a customer for 9 years...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

February 9, 2017 - I have a prepaid account with the Netspend prepaid - by the - -, where I have received my school refunds through direct deposit for the past - semesters ( last deposit being -/-/2017 ), as well as other deposits. Last week on the -/-/2017 I found out that there was a fraudulent transaction on my card and worked to resolve that. my Card was however canceled and so I Have no way of accessing my money in the amount of $3800.00. I have also suspected some fraudulent transactions on the same account in the past - months, but efforts to tract this are been frustrated by the cust...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

February 9, 2017 - i funded an overseas account for trading stocks and was promised an account that would return 80 % back after loosing 100 % I requested that the money be returned per the agreement. and got no response from the merchant and for approximately 15 days was afforded no help from Netspend on the status of my remaining funds. in the interim Netspend classified it as a fraud charge when I specifically told them it was for a product trhat did not live up to the claims of the merchant. after 2 months and many emails the merchant finally returned my call and stated that the bank & lt ; Netspend had disp...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

October 20, 2016 - Brinks Prepaid MasterCard failed to replace a stolen card and refused a deposit under the - act of 1999...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

October 5, 2016 - I do n't know whether to put fraud or scam or unauthorized transactions because it is both. As I have several copies of all of the statements provided, I will send one to the Attorney General, the CFPB, the Department of justice and the FBI. Due to the dollar amount of this financial crime. After reading your response, I am livid that you suggest 11 payments came from The Social Security Administration that were in fact released to me. Here is the fact, the truth of the matter. I opened - card specifically to receive my benefits payments. On month 1 which was - -, I was paid -, whi...

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NetSpend Corporation, a TSYS Company Prepaid card fees

August 4, 2016 - - has scammed me via a laundry list of fees that have racked up over $30.00 in two days. I got my first Direct Deposit over $500.00 on -/-/2016, and I received a text stating that I was upgraded to a Premier status. I already knew this was a benefit that Netspend offered, so I proceeded to use my card to pay bills and do things I needed to do for my family. Tonight I looked over my charges because I was short and could n't figure out why. I have various fees for everytime I used that card until I last used it a few days after my DD. I counted over $30.00 in fees in TWO DAYS ; ...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

June 19, 2016 - I am a widow and a woman with a -, I have limited money so I do - on the side to support me and my daughter. On -/-/- a client paid me via - a deposit so that I can start a editing job for her FOR more than 24 hours I could not access my own money that I worked hard for. I contacted the business three times and I was advised that my money would be released so that I may transfer it within in two hours. I first called the business at - on -/-/-. I called again in the afternoon on the same day and was advised in two hours the website would be working. It is now 24 hours lat...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

February 25, 2016 - I received a Prepaid Debit card in the mail with my name on it from a company called " NetSpend ''. The letter that came with it explained how to active it and the costs. I was very upset that the card was created with my name and put in the mail. Even though this card was " prepaid '' it had my name on it. Anyone who received it could have used it to establish credit in my name. I called the company to ask them to take me off the mailing list and how they got my name? An automated recording started and asked for the credit card number ( which I destroyed so I did n't know it ) or my SSN. How ...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

January 25, 2016 - Outsourced rep for NetSpend Visa told me I could n't use the prepaid card I received as a gift without giving my birthdate and social security #. I declined and was sarcastically told " no info, no activation. Essentially they stole my mother 's money. I was told I could not use it as a gift card. What a huge scam! Also, they charge a fee for not using the card-again stealing the money. ...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

January 15, 2016 - I cancelled the card because I was getting unauthorized Charges, I called Netspend and asked for a new card, I got the card and called to activate, I was told that I had negative $1.00 and was told that I had not used the card in 180 days ... .Got a new card - I called -/-/- to activate and was told that I have a negative $45.00 this time from - -, who I have no clue to why I would have a charge. If I have not used the card in 180 days and the card is not activated, how can someone charge to the card, I called and asked for a Supervisor 2 times and each time I was left on...

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NetSpend Corporation, a TSYS Company Prepaid card adding money

December 22, 2015 - I went to a - - store o purchase a prepaid netspend card to pay abill over the phone. When I trie to activate the the person on the stated she could not activate card do to a block. I ask her how could that be this is a prepaid card, I paid - - money to put on the card. She sayed it wasn, t anything she could do. Go back to - - to get a refund. I went back to the - - to get a refund the clerk stated that netspend had put a block on the prepaid card so I could, nt received refund. I call netspend back sh he stated she would release a check on -/-/2015 to waite 5 to...

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NetSpend Corporation, a TSYS Company Prepaid card unauthorized transactions/trans. issues

November 23, 2015 - I purchased an IPod from - online. While the transaction went through, I tracked my order on line after I got a message that read order cancelled. I contacted Ace/elite Net spend and a Customer representative informed me that the money was still there '' but had been frozen after a few days of the transaction and referred me back to -. When I contacted - they reported they could not 'pull their money. Again - asked me to go back to Ace/Elite Netspend and a Clerk advised me to get back to - and requests - makes a Request in Writing!!! - this time, I felt Netspend is playin...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

October 5, 2015 - My ebenefits account was compromised and changed my direct deposit from my - bank account and transferred my funds to a prepaid netspend card and used this card to withdraw money from the atm -, which I stay -. I never authorized this transaction and would like this matter to be resolve.I also would like to NetSpend to be investigated because I followed the FTC guidelines and forward all pertinent information to them, but I got only a hard time and told that they never received my fax of my documents after I sent them numerous times.I called numerous times and requested a supervisor b...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

October 1, 2015 - I received a NetSpend prepaid master card in the mail today, which I did not request.In their disclosure they admit that they received my name & address because I indicated interest in offers similar to this and not in response to an application. They are lying because I have not expresses an interest in a prepaid card. I have a real credit card and a Bank that I have dealt with over 30 years. This madness started when I was doing a job search on a site for - about a month ago. I immediately started receiving tons of spam by email & telephone.. NetSpend said to opt out of this offer & futur...

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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam

August 5, 2015 - NETSPEND CLAIM # - AND ACCOUNT NUMBER # - THEIR LETTER DATED -/-/2015 C/0 THEIR FIRST LETTER-/-/2015 ...

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NetSpend Corporation, a TSYS Company Prepaid card managing, opening, or closing account

May 27, 2015 - I called Netspend and was told I could n't open a account because I have to many cards open. I told the representative I lost my DL, bank card and social security card back and 2010. I never open cards with them and I would like to. I was denied. ...

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