NetSpend Corporation, a TSYS Company Prepaid Card Complaint

ID prepaid card Adding money

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card Adding money Michigan

I went to a - - store o purchase a prepaid netspend card to pay abill over the phone. When I trie to activate the the person on the stated she could not activate card do to a block. I ask her how could that be this is a prepaid card, I paid - - money to put on the card. She sayed it wasn, t anything she could do. Go back to - - to get a refund. I went back to the - - to get a refund the clerk stated that netspend had put a block on the prepaid card so I could, nt received refund. I call netspend back sh he stated she would release a check on -/-/2015 to waite 5 to 10 days. I d not received check in 5 days, so I call netspend back the person that answer phone stated she did not she wear it was a check mail to me. she stated she would issue the check the next day. To wait 3 to 5 day. It is -/-/-2015. I still have not receive my owe money I paid to be put on this card. Everybody at netspend have been telling me a big lie every since -/-/2015.

NetSpend Corporation, a TSYS Company customer in Michigan
Dec 22, 2015

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more