NetSpend Corporation, a TSYS Company Prepaid Card Complaint

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card Fraud or scam Michigan

My ebenefits account was compromised and changed my direct deposit from my - bank account and transferred my funds to a prepaid netspend card and used this card to withdraw money from the atm -, which I stay -. I never authorized this transaction and would like this matter to be resolve.I also would like to NetSpend to be investigated because I followed the FTC guidelines and forward all pertinent information to them, but I got only a hard time and told that they never received my fax of my documents after I sent them numerous times.I called numerous times and requested a supervisor because the customer representatives do n't speak - which I find kind of odd.