Review and analysis of over 9 Va Mortgage complaints against Stearns Ventures, LLC
Stearns Ventures, LLC consumers have reported over 9 official complaints related to VA mortgage. Out of the 9 consumer complaints against Stearns Ventures, LLC, 11% were disputed by the consumer (i.e. the consumer was not happy with how Stearns Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Stearns Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account March 14, 2017 - My mortgage company ( Stearn Lending, LLC did not pay my - property tax out of escrow. I received a past due notice from county treasurer office -. I immediately called the mortgage company and the customer service rep told me they will look into it and will get back with me within 2 weeks. Since then, I have made an additional - phone calls to check the status of the situation and each time, they put me on hold, so that the can look at the account and then tell me that they will investigate it and get back with me within 5 business days. I never get a call back from them. I have mail... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account March 13, 2017 - In -/-/2016 I was granted a - Veteran Property Tax Exemption by the State of Texas, that was backdated to take effect -/-/2016. At that point, every month, my property taxes were being drafted with my mortgage & insurance. As soon as the - exemption was approved I started going through the process of refunding all property taxes that had been paid for the year -/-/2016 and to have them stop escrow payments going forward for future property taxes, as I am exempt. At some point in -/-/-, I was told I would need to call back in -/-/- to check on the status. In -/-/- I w... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account September 30, 2016 - My mortgage is currently with Stearns Lending. Over a month ago we sent them a check for $25000.00 ( insurance claim check that must be cosigned by them to repair hail damage to our home ) and submitted all of the required paperwork to include a signed contract with a local painter to begin our repairs. - is fast approaching in Colorado making outdoor labor very difficult and yet still no check from them???? It appears they have a sub-contractor that handles insurance claims in the name of - in - S.C. Our money is NOT in our regular escrow account so we suspect that all of the " sta... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account July 18, 2016 - My VA loan is serviced by Stearns Lending. I make monthly payments through auto-draft/ACH each month. I see the payment come out of my bank account on a monthly basis, as scheduled and established through Stearns ' website. However, I occasionally get auto-dialer collection calls for past due payments. How can this be, when I have auto-draft scheduled? The payment is made on time, on the same date every month, and is automatically deducted from my bank by Stearns on a monthly basis. So, why am I getting automated collection calls and why is my loan " past due '' if the payment is pre-scheduled... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account July 9, 2016 - My mortgage company recently pulled my mortgage payment on - - for my - payment. The company then helped themselves to another mortgage payment on - - without my knowledge. I called the mortgage company to see what was happening and had an unapologetic person on the phone that said they made an error and will refund the money by hopefully Monday ( - - ). The mortgage company successfully wiped my accounts clean and I am now borrowing money to make ends meet. I am calling my credit card companies to please not pay themselves so that I can avoid overdraft fees. This is una... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account June 1, 2016 - I had a mortgage with Stearns Lending / -. The principle borrowed was $260000.00 and the interest rate was 4.125 %. The mortgage was effective beginning -/-/- and - 's interest was prepaid. Thus, interest to be paid within the mortgage payments began accruing -/-/-. The amortization schedule provided by the lender shows that aproximately $890.00 per month would be due in interest, as a component of a mortgage payment composed of interest, principle, and escrow, totaling $1800.00 per month. The mortgage was refinanced on -/-/- and the lender received the p... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account May 24, 2016 - I made extra payments of $1300.00 ( towards principal ) in -, -, and -. I noticed on - -, 2016 the extra payment in - was never applied, so I called the mortgage company ( Stearns Lending ) to apply the payment. On that date my principal balance was $160000.00, which should have been $1300.00 less from the payment they did n't apply in -. They told me this would be resolved by - -, which it was not. Today, the mortgage company tells me the job is closed and I now have a principal balance that is higher than my principal balance on - -, 2016. My payment hi... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account April 4, 2016 - Hello Our mortgage company raided our escrow payment by $300.00 and we are now unable to make our payment. Our taxes and escrow have not increased since closing and our insurance increased by about -. We habe not heard anything regarding our request in the last 30 days. When we call we are told that it is still in review. ... |
Stearns Ventures, LLC Mortgage loan servicing, payments, escrow account February 17, 2016 - I purchased a home -/-/- and -/-/- I received notice from the credit bureaus that I had a 30day late payment on my credit which has dropped me over - points. After receiving the information that I had been late I went to -/Stearns and asked when the payment was late in because the payment I had submitted was on -/-/- which was 10 days past the date I needed to submit for. They then told me that the payment I made on -/-/- would be to cover - - payment which would make it 40 days late. After much discussion I found that my account has had a rolling 30day late pay... |