Review and analysis of over 50 Vehicle Lease complaints against Ford Motor Credit Company
Ford Motor Credit Company consumers have reported over 50 official complaints related to Vehicle lease. Out of the 50 consumer complaints against Ford Motor Credit Company, 20% were disputed by the consumer (i.e. the consumer was not happy with how Ford Motor Credit Company responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Ford Motor Credit Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Ford Motor Credit Company Consumer Loan managing the loan or lease June 2, 2016 - Ford Motor Credit is attempting to charge me a $100.00 fee for a " speeding ticket '' on my vehicle. Ford notified me of the ticket at some point in - 2016, and I proceeded to immediately contest the ticket. About 30 days afterwards, I find the fee of $100.00 on my account. I called Ford and notified them that it was my intention to contest the ticket and that by them having paid it, they are precluding me from being able to continue with the contestment. After waiting for over 8 days for a supervisor to contact me, I had to call back and managed to speak to - - from the - Depa... |
Ford Motor Credit Company Consumer Loan shopping for a loan or lease May 17, 2016 - I went into - - of - 3 years ago to buy a car. I told them I did n't want a leased car I did n't need - my credit was exceptional. I am elderly and can not see very well out of - eye and I did not see that the contract was for a leased car and the salesman kept covering up the paperwork. So I tried for 3 years to get out of the contract and I went to another car dealer - - and they said they could get me out the lease and before I knew it they stuck me in another car. They told me that they could n't bring the leased car on their lot and I had to sell it in - 's parking... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease May 3, 2016 - I turned in my - 2013 and took about another lease with - - -. They were supposed to make pay off the car and did so too late. After having Ford Credit calling me to make payments I repeatedly called - - - to pay the car off before the due date. They assured me they would and they did n't. They paid the car off 30 days after its due date and Ford Credit reported it under my namemail to the credit bureau. I have a letter from Ford Credit and - - - stating that they would resolve this and it is still showing in my credit. ... |
Ford Motor Credit Company Consumer Loan managing the loan or lease March 31, 2016 - I was in a car accident and my car was deemed a total loss. My insurance company paid off the lease and I had to pay the deductible. I paid more than - of the deductible, but before I could pay the rest it was considered a loss and charged off by Ford Credit. I only found this out when I received a copy of my credit report. I never received any phone calls or letters from Ford Credit stating that it was going to be considered a loss and charged off. When I called Ford Credit they told my Husband and me there was nothing they could do to change that. They claim that they notified us but we n... |
Ford Motor Credit Company Consumer Loan taking out the loan or lease March 23, 2016 - addition to complaint -. I have - viable candidates to take over the truck lease I was left with through my boyfriends death. It was a joint lease. He has passed. leaving me. Again ... - people from - called me but refused to give their last names or ID # or any way for me to designate who I spoke to other than " - '' and " -. '' They still will not provide me with the paper work my boyfriends started to remove me from the lease, they act as if it doesn ' t exist. and if it does n't that 's fine, they should n't tie my hands then by acting like - is the only account holde... |
Ford Motor Credit Company Consumer Loan managing the loan or lease March 8, 2016 - I had a Ford Fiesta leased in Hawaii when I received -. Ford credit refused to honor the SCRA when I went to - for my -. They said the SCRA did n't apply to me because I was retiring. I did n't receive my orders until about 2 weeks before I had to leave so my only option to ground the vehicle was to pay off my lease of over $5000.00. After over a year of disputing and having them literally tell me they did n't care about soldiers -, I am still fighting to get my money refunded. ... |
Ford Motor Credit Company Consumer Loan managing the loan or lease March 7, 2016 - Had a leased truck with boyfriend through Ford. We broke up. The boyfriend started paperwork to transfer the lease to his name only so I would be removed since we were no longer together. We were charged a transfer fee. He then passed away just after this was completed. Ford now acts like the transfer never happened and is looking to me to pay this. if the transfer was n't complete, they should refund that fee. I have asked for copies of the documents ( since according to them I am still on the account ) ... all documents including the transfer of lease forms. I received nothing. I was told my... |
Ford Motor Credit Company Consumer loan managing the loan or lease October 13, 2015 - I am a victim of identity theft, I have filed a police report and a signed affidavit, someone received a loan on my name without my consent or knowledge with Volvo Finance, I have forwarded all the necessary documents to them and they are ignoring me and giving me the run around. ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease October 13, 2015 - In - I received a letter in the mail from Ford. The letter contained my lease account number, make, model, year and balance of my current leased vehicle. The letter also had an offer from Ford - in large letters : Enjoy new. NowBuy or lease a new vehicle with Ford Credit and Ford will make up - payments on your car lease. - See letter from Ford attached ) Based on this letter, I went to Ford and turned in my car 3 months early, leased a new Ford and financed through Ford credit. The payments on my -/-/- Escape were $240.00 ; payment on my new lease vehicle, a -/-/- Escape ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease September 18, 2015 - I contacted Lincoln Automotive Financial Services for a lease payoff on - occasions. I was quoted a dollar amount. When the dealer called to confirm the payoff amount for my early lease termination, he was instructed to call the dealership I leased the vehicle from ( - - - in - ). The payoff amount quoted was $1000.00 higher. I contacted the dealership and was told this was due to the early termination fee the dealership charges for terminating the lease early. I was not returning the vehicle to the dealership, it was being purchased by a new dealership. He could not substanti... |
Ford Motor Credit Company Consumer loan managing the loan or lease September 10, 2015 - I leased a car from the - - in -, Florida and the manager told me that I could return it at the end of one year and negotiate a different lease with Ford Credit and pointed to - cars in his lot that he stated were returned prior to the end of their lease and just after one year and that it was acceptable to Ford Credit. I returned with my car on month eleven to discuss with the dealership and they referred me back to Ford Credit who informed me that they did not negotiate any leases and the manager had no right to make that statement to me. I returned the car and Ford Credit pursue... |
Ford Motor Credit Company Consumer loan managing the loan or lease July 2, 2015 - After turning in my car, I received a bill that I did not recognize. I called FORD MOTOR company and they said it was for mileage. I offered to pay it on my - credit card, and they said that they do not take -. I made other arrangements to pay. They have been paid in FULL a few years ago and they are still reporting a collection on my credit report with this account being closed in 2009. I also made all the lease payments on time for 36 months due. ... |
Ford Motor Credit Company Consumer loan managing the loan or lease June 11, 2015 - After turning in my car, I received a bill that I did not recognize. I called FORD MOTOR company and they said it was for mileage. I offered to pay it on my - credit card, and they said that they do not take -. I made other arrangements to pay. They have been paid in FULL a few years ago and they are still reporting a collection on my credit report with this account being closed in 2009. I also made all the lease payments on time for 36 months due. ... |
Ford Motor Credit Company Consumer loan managing the loan or lease May 19, 2015 - Jaguar Credit is listing inaccurate information on my - & - Credit Reports. I have written to the credit reporting agencies in an effort to resolve this inaccurate reporting information, but with no success ( Exhibit # - ). Jaguar Credit was listed in my Chapter - Bankruptcy filing dated -/-/2012 ( Exhibit # - ). Jaguar Credit is in violation of federal law and the Fair Credit Reporting Act. ... |
Ford Motor Credit Company Consumer loan taking out the loan or lease May 19, 2015 - From the Desk of - - : - - - - - -, NY, - Email : -- -To Whom It May Concern, I am writing this letter in the hopes that you will help me with this unfair and overwhelmingSituation that I find myself in. I believe now that these original consumer lease agreement that was granted to me by Ford Credit Company was illegal and violated my rights as a consumer. I will list below some of the issues and facts that are the most obvious and reference. The Ford Dealer and the Company Ford Credit discriminate me by my national origins offer me - flipped loans wi... |