Review and analysis of over 118 Other (Phone, Health Club, Etc.) complaints against West Corporation
West Corporation consumers have reported over 118 official complaints related to Other (phone, health club, etc.). Out of the 118 consumer complaints against West Corporation, 20% were disputed by the consumer (i.e. the consumer was not happy with how West Corporation responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against West Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2015 - I have repeated confirmed verbally I am not the debtor in question. Faxes sent to my employer by collection agencies have been completed by my employer stating I am not debtor. However, each time a new debt collector purchases the file I am contacted at work and a fax is sent to a general fax number. I have asked each time that a notation is made in the file and that I am not contacted at work. The last phone contact was today ( -/-/2015 approximately - central ) by West Asset Management Company. This is sensitive to me as I am employed in a financial institution in a - position. ... |
West Corporation Debt collection disclosure verification of debt right to dispute notice not received September 22, 2015 - I bought a cell phone ( - ) from - on base at - - GA when i first got stationed there. The phone service was very insufficient so i returned the phone within the 14 day grace period and went to another cell phone company. The - vendors failed to process my return correctly. So after 6 months of me not knowing, i started getting phone calls from a collection agency for the phone i had returned. They put a $710.00 debt collection on my credit. I went back the next day after i found out after 6 months. They submitted a claim that took another 6 months to follow through. And at wh... |
West Corporation Debt collection false statements or representation attempted to collect wrong amount July 13, 2015 - I 'm in a dispute of charges with - -, over a pro-rate charge vs. a full month charge. -/-/- a ended my services with -, paid the last month bill ( exhibit A ) and was told that a final bill will arrive in regards to the period between the last billing and the discontinuation of the service from -/-/--/-/-. I received the bill but it was a full charge of $92.00 ( exhibit B ). I called -, told that my contract was long expired and that I should be paying only the pro-rate charge. Level - customer service rep. said she could not do anything for me and all the Ex... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 17, 2015 - I 've received - calls from West Asset Management since - - about a debt owed by - -. I 've told them - times that my - - is my child and they must have the wrong number. They confirm by asking - -. -? . I tell them the middle initial is also wrong. I 'm then told that my number will be removed from their records, only to be called again the next day. I asked if they just go through a phone book and pick a name that 's the same and he actually replied pretty much ''. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 13, 2015 - Debt is for a monthly charge from - - for my husband for equipment. He agreed that payment would to be paid by monthly credit card deductions about $17.00 per month. - - is trying to collect for year of -/-/-. My husband is deceased with death in -/-/- and all equipment was returned to them at that time. I no longer have access to credit card information to ascertain if - - actually charged credit card. Assumption was that monthly bill was being paid by automatic deduction. - - never billed us at the time nor since that time nor have they ever tried to conta... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 12, 2015 - West Asset Management continues to harass me looking for payment on a debt from - of 2014. - - is using their services. My insurance company, - - - - has attempted to contact West asset and - directly a number of times, and I actually got a rep from - on the phone with a rep from West Asset management last month - I was told I could not listen to that conversation - to sort this out. I got another call today from West Asset requesting the same payment. I have confirmed with - that I do not owe this amount and are happy to pay. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt was paid May 24, 2015 - - - - - - - turned my debt over to -, bill was paid in full to - on - -, 2015. I just received a demand letter from West Asset Management , Inc That I owe $510.00. I have no idea who these people are and they are threatening to report unpaid debt to the credit bureau. ... |
West Corporation Debt collection disclosure verification of debt right to dispute notice not received April 29, 2015 - Upon review of my credit report I discovered West Asset Management, - - Account # - ). This is a paid collection account. I work on the pipeline so I am away for months at a time. - is no where on my credit file and then one day I check my credit and a Collection account is reporting. I NEVER received any notice of this debt. I am requesting for this account to be removed from all credit agencies. I paid this debt as soon as I was made aware of such debt. I was NOT given any notice. I am requesting if there was such notice given all documentation to be provided. Without such, I wil... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine March 28, 2015 - -, acting this toime through West Asset Management , Inc, is making an attempt to falsely collect for a debt of $150.00 that is supposedly for a signal booster that was never requested and never delivered because I did not have - Service. ... |