West Corporation Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

West Corporation Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Illinois

I have repeated confirmed verbally I am not the debtor in question. Faxes sent to my employer by collection agencies have been completed by my employer stating I am not debtor. However, each time a new debt collector purchases the file I am contacted at work and a fax is sent to a general fax number. I have asked each time that a notation is made in the file and that I am not contacted at work. The last phone contact was today ( -/-/2015 approximately - central ) by West Asset Management Company. This is sensitive to me as I am employed in a financial institution in a - position.

West Corporation customer in Illinois
Sep 29, 2015

* Source: CFPB Complaint Database

West Corporation response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3West CorporationComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201505101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3West CorporationCont'd attempts collect debt not owed0.4%86.4%0.4%9.4%3.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact West Corporation

https://www.west.com
(402) 963-1600
tbbarker@west.com
11808 Miracle Hills Dr
Omaha NE 68154
West Corporation
West Corporation

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