Review and analysis of over 198 Checking Account complaints against First Niagara Bank
First Niagara Bank consumers have reported over 198 official complaints related to Checking account. Out of the 198 consumer complaints against First Niagara Bank, 13% were disputed by the consumer (i.e. the consumer was not happy with how First Niagara Bank responded to their complaint) and 96% were processed in a timely manner. 24% of consumer complaints against First Niagara Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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First Niagara Bank Bank account or service deposits and withdrawals July 19, 2016 - Received the attached letters from FN regarding a check that they debited checking account for $800.00 due to the check being only for - I verified with my back ( also attached - file and copy of check that the check clearly paid for $800.00. I immediately called FN on - ( appx. - ) to report and dispute, I was told that someone will call me back the next day. No one did! On - appx. - I called again. The representative said no notes were there. Find that hard to believe. In both conversations I clearly stated the check was for $800.00, and even if the check was for $80... |
First Niagara Bank Bank account or service account opening, closing, or management June 11, 2016 - I contacted First Niagara by secure message on -/-/2016 and requested that my checking account be closed. I knew there was an " Early Account Closing Fee '' of $25.00, so I left exactly that amount of money remaining in the account. For unknown reasons, First Niagara did not close my account as requested. As a result, they charged me monthly service charges in the amount of $15.00 starting on -/-/2016. My account now has a negative balance and has still not been closed.... |
First Niagara Bank Bank account or service account opening, closing, or management May 27, 2016 - The purpose of this complaint is to expose how First Niagara Bank covertly charged " analysis service charges '' to its customers as a predatory tactic after acquiring - banks in -. These charges were not agreed to between the lender and its new acquired customers nor were customers notified of this change. On - -, -, First Niagara Bank acquired - - bank branches in upstate NY affecting - households. I was using - as my bank for my business account at the time. From - - through - -, First Niagara Bank charged my company over $3700.00 in analysis ser... |
First Niagara Bank Bank account or service deposits and withdrawals May 3, 2016 - On Saturday - - at -. I deposited - cash in the atm at First Niagara Bank in - -, NY. Later that morning I had a paypal transaction, and a coffee shop transaction. On Monday, I checked my account and they put the debits before the deposit, which cause me - NSF fees. I deposited - cash into my other account at the same time. and I also got an NSF fee for that account ... |
First Niagara Bank Bank account or service using a debit or atm card March 13, 2016 - I work - in - New York -. With the new credit card readers, customers of - Bank and First Niagara often find it confusing to use their bank/ATM card. -First Niagara charges a fee to use a bank card as a debit card, but when a customer swipes their card, - options appear, - - and - -. Customers naturally choose the - - option but find that at that point in the transaction, they can not use their cards a credit, and have to use them as a debit card and pay a fee. While many customers reverse course and hit the international - option so the cay pay for their... |
First Niagara Bank Bank account or service account opening, closing, or management March 12, 2016 - I opened a " Pinnacle Checking '' account on - -, -, after reading an advertisement for a $200.00 promotion. The terms of the offer are as follows : " To qualify for the $200.00 cash bonus, within 60 days of opening your new Pinnacle checking account, you must receive direct deposits totaling $250.00 or more. Your direct deposits need to be an electronic deposit of your paycheck, pension or government benefits ( such as Social Security ) from your employer or the government. The cash bonus will be deposited into your new checking account within 30 days from end of month in which... |
First Niagara Bank Bank account or service deposits and withdrawals December 31, 2015 - My bank waits to " run " my direct deposit a few hours after they process withdrawals on my account. Are n't banks supposed to do all deposits first, then work on the withdrawals? ... |
First Niagara Bank Bank account or service problems caused by my funds being low November 30, 2015 - First Niagara Bank - - - kept paying incoming bills even though my account had a negative balance. The account had dropped to $3.00 but I am fighting - - and was too sick to get to the bank. They charged me - $37.00 NSF fees. I called to explain and a very nice customer service rep credited me the - fees. This was on -/-/-. On -/-/-, when I looked at my account, - of my bill payments were duplicated. The dates and NSF fees on these accounts were recorded on -/-/-. However, they did n't show up when I checked my checking account on -/-/- and neith... |
First Niagara Bank Bank account or service problems caused by my funds being low November 12, 2015 - We have made this complaint earlier this year. First Niagara has been taking out NSF fees when they were not supposed to. Their policies and procedures seem to change between each person. ... |
First Niagara Bank Bank account or service making/receiving payments, sending money September 18, 2015 - My father - - - died on - - 2015. I have attached a death certificate. He died at - years of age. My sister and I live in different locations ; we are not in - New York. It was only going through his papers that we discovered that checks had been forged out of his checkbook by - - -, who was a tenant of my father 's. Following that discovery, I went to visit - - on - - to discuss the forgery ; - works at First Niagara Bank. - asked me if a Forgery report had been filed, I said not to my knowledge. He called the Fraud Department of First Niagara a... |
First Niagara Bank Bank account or service deposits and withdrawals September 10, 2015 - Are banks allowed to post checks to a checking account before a deposit even if they both are posted on the same day? First Niagara Bank does this and I think that it is just a way to get the extra charges for themselves. Yesterday my Social Security check was posted and I has a availabe balance of - after everything was taken out. When I looked at my account today they posted a check and charged me - for it even though my balance was much higher than the - check that was posted on the same day. This bank are a bunch of thieves. I live on Social Security and I 've had some times when ... |
First Niagara Bank Bank account or service account opening, closing, or management April 15, 2015 - On - -, -/-/-, First Niagara Bank sent me an E-mail to my employee E-mail account, requesting I provide them with a signature card for my employee checking account. This had caused me alarm as I had already provided them with said item on - -, -/-/-. When I had expressed my concern that a document containing my signature and account number had gone missing which could possibly compromise the security of my account and information, and that I would have to possibly close my accounts for security reasons, I was terminated from my employment. ... |