First Niagara Bank Bank Account Or Service Complaint

First Niagara Bank Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

My father - - - died on - - 2015. I have attached a death certificate. He died at - years of age. My sister and I live in different locations ; we are not in - New York. It was only going through his papers that we discovered that checks had been forged out of his checkbook by - - -, who was a tenant of my father 's. Following that discovery, I went to visit - - on - - to discuss the forgery ; - works at First Niagara Bank. - asked me if a Forgery report had been filed, I said not to my knowledge. He called the Fraud Department of First Niagara and they said nothing could be done, given that a report had not been filed. My sister then found a copy of the filed report and we sent that on to - on - -, 2015. Again, I emphasize that First Niagara Bank never indicated that report had been filed prior to my father 's death. - - later requested a copy of the Police Report which we did send to him on - -. - asked me what the - Police Department


determined that they had no liability for the numerous bad checks that were cashed. In total - forged checks were cashed. My father did not have on-line banking and discovered the fraud in -. -I attach his Death Certificate-The Affidavit Filed by - - --The Police Report-The letter from First Niagara with the amount of time '' as a reason for not reimbursing. Frankly, I am disgusted that a - Bank would not disclose the existence of an Affidavit at our meeting in -. I am further disgusted that when all requests for information were met, and in the circumstance of a death, that First Niagara took this tack. To use an excuse that the DA would not prosecute a case when the injured party has died, is nonsensical. First Niagara staff has not been timely, responsive or honest in their dealings with me and my sister. They obviously hoped we would not find paperwork that had been filed so that they could use that as a reason. Thank you for your time. My contact details are ; - - - - - -, - NJ -. My cell phone is - - -. My home email is --