First Niagara Bank Bank Account Or Service Complaint

First Niagara Bank Bank account or service department,

Checking account Account opening, closing, or management New York

The purpose of this complaint is to expose how First Niagara Bank covertly charged " analysis service charges '' to its customers as a predatory tactic after acquiring - banks in -. These charges were not agreed to between the lender and its new acquired customers nor were customers notified of this change. On - -, -, First Niagara Bank acquired - - bank branches in upstate NY affecting - households. I was using - as my bank for my business account at the time. From - - through - -, First Niagara Bank charged my company over $3700.00 in analysis service charges. These charges were not part of my original - account agreement and I did not agree to pay these when the bank was acquired.


bank or given the opportunity to move their business with a notice of the new fees. I have made several attempts to address this issue with my local branch, but was told that they could not help me. I have also contacted First Niagara Bank and met with a regional representative. Several months have passed and the Bank has ignored my complaint. Had I been given notice of the fees, I would have immediately moved my business to another bank as I did not agree to the " analysis service charges '' when I opened the account. However, by the time I discovered that I was being charged, I was not in a position to change banks. My business was in the startup phase, which made it too risky to split revenues and pay vendors out of - accounts. I hope that this complaint will be taken seriously and the situation rectified. Additionally, I believe that this issue should be escalated to a class action complaint for all - families who were negatively affected and who did not agree to pay these fees when the acquisition occurred. First Niagara was opportunistic at the expense of their new acquired customer base and bank customers must be protected against predatory fees when an acquisition occurs.