First Niagara Bank Bank Account Or Service Complaint

First Niagara Bank Bank account or service department,

Checking account Account opening, closing, or management Massachusetts

I opened a " Pinnacle Checking '' account on - -, -, after reading an advertisement for a $200.00 promotion. The terms of the offer are as follows : " To qualify for the $200.00 cash bonus, within 60 days of opening your new Pinnacle checking account, you must receive direct deposits totaling $250.00 or more. Your direct deposits need to be an electronic deposit of your paycheck, pension or government benefits ( such as Social Security ) from your employer or the government. The cash bonus will be deposited into your new checking account within 30 days from end of month in which direct deposits totaling $250.00 or more are made to your account. Account must be open and maintain a positive balance in order to obtain the bonus. Can not be combined with any other promotional rate or reward/bonus programs. Valid only for individuals who have not had any consumer checking relationship with First Niagara in the previous 365 days. Customers may only receive a bonus on - account. Customers must be residents of -, -, - or


bonus is paid to you. Promotion runs through -/-/- and can be withdrawn at any time. Account must remain open for 180 days to avoid a $25.00 Early Account Closing fee. All accounts subject to approval and applicable fees. '' I received a direct deposit of $250.00 from my employer on - -, -. I have not had any consumer checking relationship with First Niagara in the previous 365 days. I am a resident of -. I believe all requirements of the promotion have been met, but I have not received the bonus yet. Per the terms of the offer, it should have posted by - -, -.