Review and analysis of over 35 Conventional Fixed Mortgage complaints against Morgan Stanley
Morgan Stanley consumers have reported over 35 official complaints related to Conventional fixed mortgage. Out of the 35 consumer complaints against Morgan Stanley, 29% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 91% were processed in a timely manner. 9% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Morgan Stanley Mortgage settlement process and costs November 6, 2015 - My financial advisor referred me to their - - department when I told them thay I was going to buy a house. I was approved for a loan and I started looking for houses in my price range. When I found the house that I wanted I locked in my rate and started the application process. Throughout the process they exhibited poor communication and started asking for documents a couple of days before closing. Two days before closing they contacted me to finalize numbers, including my monthly payment which was quoted to be $1500.00. When I got to the closing table I discovered that monthly payment... |
Morgan Stanley Mortgage application, originator, mortgage broker November 5, 2015 - Saxon sold our borrowers loan to - and I have been trying to get a release, - got back to me and said yes. The release dept discovered that yes they did receive this file from Saxon when they closed but Saxon had already liquidated and charged off the account so all - did was upload the file and did nothing on it as they realized Saxon sent them an already closed out file. They said they have several like this. With Saxon no longer in business, - did give me - number that is still in use where they just handle archived files. I called that number and it is nothing more than a me... |
Morgan Stanley Mortgage loan servicing, payments, escrow account October 4, 2015 - Saxon Mortgage is inaccurately reporting the mortgage that I had financed with them. 1 ) The account is still reporting open on my credit. The account was sold to - in -/-/2009. This account should be reporting closed. ( The Date of First Delinquency has exceeded 7 years therefore it should be deleted from my credit file ) 2 ) The Date of First Delinquency is reporting inaccurately. Saxon is reporting - - as the Date of First Delinquency. Based on the payment history they are reporting, the date that led to my account being placed in collections was - -. 3 ) I have duplicate m... |
Morgan Stanley Mortgage credit decision / underwriting July 14, 2015 - In -/-/- I paid a Morgan Stanley mortgage. For some reason they did not update my CBR on time. They submitted a letter to me in -/-/- stating they made a mistake and it was corrected. However I am applying for a mortgage and a deragatory has appeared on my CBR and - - is deeming it an issue.Morgan Stanley claims they are trying but the mortgage department is no longer in tact and they do not know who can update my CBR. They have acknowledged the letter and their responsibility yet the issue is not resolved. ... |
Morgan Stanley Mortgage credit decision / underwriting March 23, 2015 - To whom it may concern, To those that follow the markets you might know that - interest rates will rise over the next few years. But if you 're not aware of financial trends, a 1 year adjustable mortgage might sound tempting but it is utterly foolish since such a mortgage will only get more expensive over the next few years. Hence my surprise when - sent me offer to swap my 30 year fixed rate mortgage for a 1 year adjustable mortgage based on the -. Are we going to get into the same mess that brought ruin to both - - and - - - years ago? Why is - offering products th... |