Morgan Stanley Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Morgan Stanley Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

To whom it may concern, To those that follow the markets you might know that - interest rates will rise over the next few years. But if you 're not aware of financial trends, a 1 year adjustable mortgage might sound tempting but it is utterly foolish since such a mortgage will only get more expensive over the next few years. Hence my surprise when - sent me offer to swap my 30 year fixed rate mortgage for a 1 year adjustable mortgage based on the -. Are we going to get into the same mess that brought ruin to both - - and - - - years ago? Why is - offering products that they know are not in the best interests of consumers? Please ask - why they think this is a good offer? Why are they not offering me a 30 year fixed mortgage refinance?

Morgan Stanley customer in California
Mar 23, 2015

* Source: CFPB Complaint Database

Morgan Stanley response to complaint:
Closed with explanation

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