Morgan Stanley Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Morgan Stanley Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

Saxon Mortgage is inaccurately reporting the mortgage that I had financed with them. 1 ) The account is still reporting open on my credit. The account was sold to - in -/-/2009. This account should be reporting closed. ( The Date of First Delinquency has exceeded 7 years therefore it should be deleted from my credit file ) 2 ) The Date of First Delinquency is reporting inaccurately. Saxon is reporting - - as the Date of First Delinquency. Based on the payment history they are reporting, the date that led to my account being placed in collections was - -. 3 ) I have duplicate mortgages reporting on my credit which is affecting my credit score and has affected my credit score since it was sold in -/-/-. 6 years I have received a negative impact on my score for Saxon inaccurate reporting. All issues are a violation of FCRA.

Morgan Stanley customer in Texas
Oct 04, 2015

* Source: CFPB Complaint Database

Morgan Stanley response to complaint:
Closed with non-monetary relief

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