Review and analysis of over 50 Credit Card complaints against USAA Savings
USAA Savings consumers have reported over 50 official complaints related to Credit card. Out of the 50 consumer complaints against USAA Savings, 24% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 30% resulted in non-monetary compensation.
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USAA Savings Debt collection disclosure verification of debt not given enough info to verify debt February 2, 2017 - - is not correctly reporting that I am paying them in - or -... |
USAA Savings Debt collection disclosure verification of debt not given enough info to verify debt February 2, 2017 - Company has mislabeled the debt on my credit reports... |
USAA Savings Debt collection communication tactics frequent or repeated calls February 1, 2017 - I made payments as needed for all months in -. The credit card company said they did not receive - or -. I provided proof from my bank they were paid and even went as far as to set up a conference call between the credit card company, myself and my bank. After the credit card company refused to apply the amount to my credit card account balance and remove the late fees, I went ahead and placed a stop pay on the 2 months of payments and paid the credit card company $400.00. I was told that my next payment would be due -. Since that time I have been receiving -- phone calls p... |
USAA Savings Debt collection cont'd attempts collect debt not owed debt is not mine June 22, 2016 - To. the Consumer Financial Protection Bureau Greetings, My name is - - I want to file a complaint against the USAA Federal Savings Bank and to the - for collecting a Debt that I do not owe and unrecognized Account that I never knew, base on my knowledge I only owe - Debts which is settled by the Debt Settlement Company that I enrolled through the Debt Settlement Program the first Debt was settled through - - - - a Secured Credit Card Account. # - which I paid in the amount of $5800.00 both Me and the - - - - agreed on the settlement letter. and the othe... |
USAA Savings Debt collection false statements or representation indicated committed crime not paying May 27, 2016 - Received collection letter to the estate of deceased parent. I contacted the originating bank survivor relations department : ( 1 ) the bank did not report anything for collection, ( 2 ) all accounts of the decedent have been paid in full and are closed, ( 3 ) the account number reported does not exist, and ( 4 ) this is a phishing attempt. I called the collection company, they insisted they have been retained to handle the account and have a file from the bank. I told them I have contacted the bank and relayed everything listed above. They said they would make notes to my file and I would... |
USAA Savings Debt collection cont'd attempts collect debt not owed debt was paid May 11, 2016 - I had Auto Ins with USAA. I had my monthly payments charged to my USAA credit card, I paid my credit card each month. Last - 2015 I had a double billing. Instead of approximately $62.00 ( a normal single month ) it was for $120.00. I was told they had changed the way their billing was done and the double payment was for the months of - and - 2015. It was a one time double billing. I also have it in writing from - of their Customer Servicer Reps. I paid this double billing on - -, 2015. I sold my car at the end of - 2015 and notified USAA right away and cancelled my ins... |
USAA Savings Debt collection communication tactics frequent or repeated calls January 26, 2016 - Circumstances of my life changed and I can not currently pay any of the debt on my USAA credit card for a number of reasons : I have had the same - for 18 years and we tenuously made things work, by agreeing as to who pays for what. When my landlord gave a 60 day rent increase notice, -/-/-, - had a - and is temporarily staying with relatives in -. Her relatives are helping and - can still split the expenses with me until -/-/-, and if I do n't find another professional job, before -/-/- I will have to move to a cheaper cost of living area. On - -, -,... |
USAA Savings Debt collection communication tactics frequent or repeated calls January 19, 2016 - Repeatedly calling after being told not to on a recorded line. ... |
USAA Savings Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay January 4, 2016 - Usaa. Debt collection tactics with - ... |
USAA Savings Debt collection communication tactics frequent or repeated calls November 14, 2015 - This number is from USAA. They call me between 3 to 5 times each day and i have recieved around 200 calls from them in the last 2 and a half months. I get calls from them first thing in the morning and get calls throughout the day all the way up to about -. I have told them to stop calling me numerous times but they keep at it. Its rediculous how many calls i get from them just in one day. They need to stop. ... |
USAA Savings Debt collection false statements or representation attempted to collect wrong amount October 14, 2015 - Conituous calls to collect debt that is over card limit? I am current on payments and have NEVER been late for tha past ten years. But they call from Collections '' asking how I can resovle my debt. I ask am I late? Did I miss a payment? The answer is no But '' its over the limit and want to know if i want to make a plan or arrangements to get the amount below the allowed credit limit? ... |
USAA Savings Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy September 21, 2015 - On Friday, - -, 2015, at -, I was on the phone with USAA Bill Pay Department speaking with a representative by the name of -. When I filed for bankruptcy, USAA shut down all access to their website and services and only allowed me the ability to access to my account via mobile application. I was calling to see if it was possible to regain access to by Bill Pay so I could pay my bills again. - stated the restrictions were put into place because I had a credit card which was included in the bankruptcy. She will transfer to the credit card department to pay my bill and then the res... |
USAA Savings Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy August 4, 2015 - I have a USAA charged off that 's being reports monthly to my credit report. ... |
USAA Savings Debt collection disclosure verification of debt not given enough info to verify debt May 21, 2015 - The nature of the complaint is that the creditor failed to respond to a debt verification request made pursuant to the FDCPA. The basis of the dispute is that complainant was a victim of identity theft. In - - Complainant 's ex-spouse open a credit card account with USAA in his name, and the Complainant was unaware that the credit card account was opened. The - decree was granted at the hearing on - -, - and signed by the judge on - -, -. - days prior to the final order dissolving the marriage Complainant 's ex-wife transfers balances from - of her credit card ... |
USAA Savings Debt collection communication tactics threatened to take legal action May 19, 2015 - USAA Closed account fraud activity on credit card - + said they did n't want to do business any more card was used for withdraw transactions deposits were made a By a - - from a phone number - ... |