USAA Savings Debt Collection Complaint

Credit card Communication tactics frequent or repeated calls

USAA Savings Debt collection department,

Credit card Communication tactics Frequent or repeated calls California

Circumstances of my life changed and I can not currently pay any of the debt on my USAA credit card for a number of reasons : I have had the same - for 18 years and we tenuously made things work, by agreeing as to who pays for what. When my landlord gave a 60 day rent increase notice, -/-/-, - had a - and is temporarily staying with relatives in -. Her relatives are helping and - can still split the expenses with me until -/-/-, and if I do n't find another professional job, before -/-/- I will have to move to a cheaper cost of living area. On - -, -, I also underwent -, to save my life. -.


USAA said that they would not renew my credit card, even after I am able to pay back my debt to them. I had previously let USAA know that I am judgment proof, except for Federal debts. I am currently living on a combined military and - pension and have - - car. I had also previously promised that when I get another professional job, I will take care of my credit card obligation, with USAA. Today, - -, -, I received another one of repeated calls from the USAA credit department on -. In order to " get me verified '', the caller wanted to know everything about the - cars I have insured with them, as well as my social security number, etc. These are things that the department of USAA which insures me already has on file. I hope that USAA is not planning to try to seize our cars, that a third contracting party claiming to be USAA, without my knowledge, wants the information that USAA already knows, for that purpose.. I asked USAA or the anonymous third party claiming to be USAA, once again, to cease calling and told them that if they want to sue me, then that is their option. The estimated amount of the debt is $4000.00. I can not stop them from tacking on late charges and other fees, so I hope that I wo n't end up legally owing them a much higher sum of money and that, it can be negotiated when I am able to repay this obligation. My member number with USAA is -. You may choose to omit this information, if you choose to publish this complaint.

USAA Savings customer in California
Jan 26, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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