Shellpoint Partners, LLC Mortgage Complaints

Review and analysis of over 27 Mortgage complaints against Shellpoint Partners, LLC

Shellpoint Partners, LLC consumers have reported over 27 official complaints related to Mortgage. Out of the 27 consumer complaints against Shellpoint Partners, LLC, 19% were disputed by the consumer (i.e. the consumer was not happy with how Shellpoint Partners, LLC responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Shellpoint Partners, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Mortgage Consumer Complaints


Shellpoint Partners, LLC Debt collection taking/threatening an illegal action seized/attempted to seize property

March 21, 2017 - I owned a house that was in foreclosure on 2012, now a Shellpoint Mortgage Servicing is sending me papers for loan modification, homeowners insurance and tax documents on the house that another bank owns. I send them a copy of the Certificate of Sale for the property and I asked them why they contact me and I still no answers. property address - - - - FL -....

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Shellpoint Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

October 27, 2016 - The account - Date of First Delinquency has been re-aged on my - credit report as 2014. This account has been delinquent since -. The account has never been brought current. Line Item : Shellpoint Mortgage Service -, acct number - - - - - -, - - - Line Item : - - -, - - Attn : Research Dept., - - - - - - - I have disputed this information several times with the disputes department at - and Shellpoint Mortgage Service. The information will be corrected and then re-aged again. I am working hard to correct my credit mi...

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Shellpoint Partners, LLC Debt collection cont'd attempts collect debt not owed debt was paid

May 31, 2016 - Our loan appears to have several issues surrounding the mortgage assignments, loan transfers as well as recordings with our local property - accessor 's office here in - --.Our loan was originated by a fraudulent mortgage company going by the name of - - - - - - a - - which originated on - -, - a fixed rate note. The loan amount of $35000.00 was exacerbated by - and our financial means was unsupported to repay the debt at an interest rate of 15 % .- was ultimately shut down by the FDIC for origination of predatory lending practices, and an a...

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Shellpoint Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

August 13, 2015 - I received unsigned communication from an alleged mortgagee debt collector ( Shellpoint Mortgage Servicing ) claiming that they represent - - and that I owe $84000.00 to their client. I have replied to them with in the - day period they set a verification of debt documentation and have sent it to them via Certified Registered mail # -, Giving them - days to respond. Since I know that their attempts are fraudulent, as I do not owe this money to anyone I want to get the CFPB involved. I have attached the documentation that has gone out to Shellpoint Mortgage Servicing, ...

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Shellpoint Partners, LLC Debt collection communication tactics frequent or repeated calls

August 7, 2015 - My mortgage was recently transferred to Shellpoint Mortgage Servicing. I was given the phone number ( - ) -. When I try calling them, the greeting All calls will be recorded '' is played, then the call disconnects. This has been going on for several months. I 'm also unable to create an online account. I need to discuss this and other issues with them. I 've been making my payments via USPS - so I have proof of delivery, but this should not be necessary. It need the means to communicate with this company. ...

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Shellpoint Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

August 6, 2015 - I am filing a complaint against Shellpoint Mortgage for reporting an account that is not mine on my credit report. The account in question is a Shellpoint mortgage account that was opened in 2007. I have no knowledge of where this account could have come from. Not only is this account not mine, but it 's severely hurting my credit because the actual account holder is letting the account run late. As a result, I have been having late payments hit my - report for the past several months. I am attaching a screenshot of the account on my credit report showing the account number and the last tim...

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Shellpoint Partners, LLC Debt collection false statements or representation attempted to collect wrong amount

August 4, 2015 - I contacted Shellpoint Mortgage Servicing to get a written statement of debt so I could pay it off. The debt was a result of a real estate short sale in -. The HUD agreement was $5000.00 to include an initial payment of $2000.00 at closing from the bank and I would make - payments of $49.00. Resurgent Mortgage sold their debt to Shellpoint Mortage Servicing in -. At this time, it seems they failed to include important information regarding their agreement with me and the terms of the settlement. I contacted Shellpoint in - of this year, -. My intention was to pay off the d...

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