Wells Fargo Savings Account Complaints

Review and analysis of over 509 Savings Account complaints against Wells Fargo

Wells Fargo consumers have reported over 509 official complaints related to Savings account. Out of the 509 consumer complaints against Wells Fargo, 24% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 15% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Savings Account Consumer Complaints


Wells Fargo Bank account or service problems caused by my funds being low

February 4, 2016 - I was charged - ovedaft fees by Wells Fargo, - for my checking and - for my savings. I do not understand the overdraft fee from my savings. I had transferred $25.00 from savings into checking leaving only a balance of $1.00 in savings. When checking became overdrawn from a payment clearing that I had meant to cancel ( knowing there would be insufficient funds ), the $1.00 was automatically transferred into checking. Subsequently I was charged for the $25.00 previous transfer because supposedly the checking account was overdrawn. However the balance still remained - so it wa...

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Wells Fargo Bank account or service account opening, closing, or management

February 3, 2016 - I am disappointed in Wells Fargo 's decision not to reimburse me for the - $5.00 service fees I was charged on - -, 2015. This entire incident occurred simply because the woman in charge of the - - Wells Fargo office did not tell me this was some sort of special savings account and did not tell me there was a minimum account balance. All I wanted were - plain, old fashioned, savings accounts. I have closed these accounts ( - and - ) and transferred my direct deposit payroll to a credit union. I no longer use my Wells Fargo checking account for anything other than cas...

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Wells Fargo Bank account or service account opening, closing, or management

January 26, 2016 - I opened a checking account with Wells Fargo and was told in order to open a new account I would have to open a savings account with $25.00. So I did this. A few months later I noticed that my balance had decreased. Wells Fargo had been taking a monthly service charge. I had not been informed of any service charge at all on my new savings account when I opened it. I called Wells Fargo and they agreed to reverse the service charge but I had to comply with - of - options so I would no longer have a service charge. The option I chose was to main- tain a $300.00 balance. I transferred ...

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Wells Fargo Bank account or service account opening, closing, or management

January 24, 2016 - I have been indicating that bank transfers be made to my -, FL. Wells Fargo checking account since 1991. -. More locally where I am a better permanent resident, I have a linked savings -. I realize how much we are not told, especially when the sums get closer and closer. When it was a far fetched idea, it was talked about, and even a Wells Fargo purchase shield - searches for it. I believe the money has arrived, that was put there because they believed my grandfather had not enough name, from - to impersonate him. My Father had the same problem being - generation, not havi...

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Wells Fargo Bank account or service deposits and withdrawals

January 15, 2016 - - - 2014 Wells Fargo Bank FINANCIAL CRIMES MANAGER Dear - - - - - - : Ref letter dated - - 2014 The main reason for Wells Fargo to deny the refund of my money rests completely with the perception that Wells Fargo was not timeously informed that the transfer was fraudulent. My timeous attempt to inform the bank of the fraud is undeniable. You have an independent source indicating the time, date and number of the call, made by me to the USA. That you are unable to substantiate this information, can not reasonably result in a steadfast measure to deny my rightful ref...

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Wells Fargo Bank account or service account opening, closing, or management

December 7, 2015 - Local branch manager has not responded to my request on - - to remove all auto drafts from my Wells Fargo accounts to other linked Wells Fargo accounts. The auto drafts continue to automatically attempt to transfer and create overdrawn accounts and excess insufficient funds and fees. ...

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Wells Fargo Bank account or service account opening, closing, or management

November 21, 2015 - Alleging unlawful fraudulent Conduct,Bank accounts,Stocks Bonds,Escrow accounts,Arch payments,ect...

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Wells Fargo Bank account or service account opening, closing, or management

November 10, 2015 - Wells Fargo says my statements are available online for seven ( 7 ) years but, when I closed out a money market savings account my access to the statements ended and they want to charge me $5.00 per statement. I did n't download any statements for my closed MM savings accounts planning on being able to see them online. I feel misled and potentially gouged. ...

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Wells Fargo Bank account or service deposits and withdrawals

November 2, 2015 - Wells Fargo permitted un authentic ACH request documents to be submitted on my behalf that allowed ACH money to be transferred out of my savings account. ( $70000.00 ) Wells Fargo did not verify with me the documents the received, did not verify my signature on the document or any standard verification for ACH set up. Wells lacked sending me the standard alerts which are typical for a new '' bill payee and I did not get the normal account notices when money is transferred from my checking or savings. I personally tracked down all - from the information I gathered on the bank statement th...

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Wells Fargo Bank account or service deposits and withdrawals

September 17, 2015 - Dear Sir/MadamI would be most grateful that you assist me in claiming back my investment with Wells Fargo Bank. I have included - of many letters writen to the bank is undermentioned, dated - - 2015 and - - 2015. Thank you for your courtesy. -/-/2015-. - - - - Wells Fargo BankCorporate OfficesWells Fargo- - - -, CA - - -. Dear - -Claim -My letters of correspondence with the Prevention Contact Center addressing my claim for the refund of my money stolen from my account has been relentlessly denied because the transaction was deemed n...

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Wells Fargo Bank account or service deposits and withdrawals

September 16, 2015 - We closed on a home and need to forward the funds to current mortgage. We had the escrow officer deposit the amount to our Wells Fargo account as a cashiers check so it would be available within a day but they are holding it for more than seven days! Our escrow officer said that was illegal to detain our funds and so we are following up with the appropriate agency 's involved. ...

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Wells Fargo Bank account or service account opening, closing, or management

August 4, 2015 - Wells Fargo has placed a hold on my Savings Account - with a balance of $30000.00 as of - -, 2015 and has not provided any reason except to say they are investigating a suspicious transaction. I have been a loyal Wells Fargo customer for over twenty years and am very frustrated because my money has been withheld from me unfairly and there has been no communication from Wells Fargo. I have called several times, visited my local bank center, and now have paid my lawyer to write the bank a letter asking the money to be released and communicate with me as to what is going on. The Bank...

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Wells Fargo Bank account or service account opening, closing, or management

July 3, 2015 - I Went to open my account. The Teller add a persons in to my account as a join account I have been Fraud.The money missing from my account The account closed by others. Now what? RE : FTC Ref. No.- wish to continue thanks ...

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Wells Fargo Bank account or service using a debit or atm card

June 23, 2015 - A few weeks ago I set up a new savings account with Wells Fargo. The savings account was supposed to be linked to my debit card. The representative I spoke with assured me this had been done so that I could access my savings account from an ATM machine. On - - I went to get $40.00 from that savings account at the ATM The ATM did not allow me to get funds directly through that savings account. It instead routed the funds through my checking account. My checking account did not have the funds to cover the $40.00 withdrawal, so money was moved from my resulting in a $12.00 transfer fe...

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Wells Fargo Bank account or service account opening, closing, or management

May 22, 2015 - I visited a Wells Fargo located at - - - - in -, NJ on -/-/15. I went inside to make a withdrawal from my checking account. The teller that assisted me was named -.In processing the transaction - advised me that my savings account was closed.I informed her that I knew and that the account was closed because it was initially opened by a branch manager without my permission. - then persisted that I needed to reopen the savings account to avoid the $ - monthly maintenance fee. I told her I was avoiding the fee already by participating in a different activity which...

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Wells Fargo Bank account or service deposits and withdrawals

May 18, 2015 - I closed a savings account at my -, FL bank and received a certified check from them for the amount in my savings account, a little over $16000.00. I took that certified check to Wells Fargo in - to open a savings account there. They told me they would give next day credit for only $200.00, hold $4800.00 for 2 business days, and hold the balance, more than $11000.00, for 7 business days. ...

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Wells Fargo Bank account or service account opening, closing, or management

May 11, 2015 - Wells Fargo allowed a 3rd party ( - ) to withdraw funds from my savings account. Being a savings account this should have never happened. - was supposed to withdraw funds through my Visa/Debit card, which is tied to our checking account. This has about - in NSF check fee to my Savings account. Money withdrawn by Wells Fargo has caused another - in NSF fees to my checking account. I believe Wells Fargo was intentionally using this situation to fraudently create NSF fees, by timing transfers from checking to savings, to time periods the knew would cause futher damage. A savings accou...

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Wells Fargo Bank account or service account opening, closing, or management

April 28, 2015 - On Friday - -, 2015 my husband and I opened a - at Wells Fargo Bank located at - Idaho - -, NV -. 2 days later, On Monday - -, I went online to do some bill pay activities. I then saw the bank had deducted $0.00 from my savings account with the notation of Federal Withholding ''. I contacted the bank, since I have never encountered this with any savings account I have been associated with, and questioned this withdrawal. I was told this was because - of the SS # 's was apparently entered incorrectly and I would now need to bring proof of both of our SS # 's. Me...

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Wells Fargo Bank account or service deposits and withdrawals

April 2, 2015 - RE : Reference # - Complaint -/-/2015. Please do an extensive investigation. I checked my checking account -/-/2015 to find my refund from my credit company has been put into my savings account, which was suppose to go to my checking account! My credit card company does not have my savings account number nor did I give it to them, I have proof. This tells me that someone at Wells Fargo Bank is fraudulently going into my account posting transactions and taking money out. PLEASE HELP ME AND FIND OUT WHO IS DOING THIS! ...

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Wells Fargo Bank account or service account opening, closing, or management

March 31, 2015 - I am trying to close a safe deposit box and saving account and the bank is completely unresponsive. We emptied the box on - -, but did not have both keys with us. We do not live in the same state as the safe desposit box. I mailed the keys to the bank on - - explaining that we wanted to close the safe deposit box, gave my cell phone number and my husband 's number. They did not respond. I contacted their online help system and exchanged emails. They were able to confirm that the keys were received, but that the box was still on my account. They gave me a number to call which was ju...

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Wells Fargo Bank account or service problems caused by my funds being low

March 26, 2015 - MY ACCOUNT WAS TAMPERED WITH FROM WELLS FARGO ACCOUNT ON -/-/2015 WITH THE AMOUNT OF $380.00 TAKEN, I CALLED TO DISPUTE THE TRANSACTION, I SPOKE TO - SPOKE PEOPLE OF WELLS FARGO, THEY STATED THAT MY MONEY WOULD BE PUT BACK INTO MY ACCOUNT WITHIN - DAYS OR LESS AND THAT I WOULD BE CONTACTED BY - AND NEVER WAS CONTACTED, I CALLED TO ASKED AGAIN ABOUT MY ACCOUNT BEING TAMPERED WITH I GET NO ANSWER, I ASKED TO SPEAK TO A SUPERVISOR I WAS DENIED. ...

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