Wells Fargo Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Wells Fargo Bank account or service department,

Savings account Account opening, closing, or management Idaho

I opened a checking account with Wells Fargo and was told in order to open a new account I would have to open a savings account with $25.00. So I did this. A few months later I noticed that my balance had decreased. Wells Fargo had been taking a monthly service charge. I had not been informed of any service charge at all on my new savings account when I opened it. I called Wells Fargo and they agreed to reverse the service charge but I had to comply with - of - options so I would no longer have a service charge. The option I chose was to main- tain a $300.00 balance. I transferred $300.00 to the savings bringing the total amount to $320.00. Today I noticed again they took out a service charge even though I was compliant with the rules. I am so tired of Wells Fargo sneaking fees from me. They have done this years ago to me only our balance was $1000.00 but since we had no activity for 12 months so they service charged us. We also were not aware of that rule.

Wells Fargo customer in Idaho
Jan 26, 2016

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with monetary relief

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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