Wells Fargo Bank Account Or Service Complaint

Savings account Deposits and withdrawals

Wells Fargo Bank account or service department,

Savings account Deposits and withdrawals Florida

Wells Fargo permitted un authentic ACH request documents to be submitted on my behalf that allowed ACH money to be transferred out of my savings account. ( $70000.00 ) Wells Fargo did not verify with me the documents the received, did not verify my signature on the document or any standard verification for ACH set up. Wells lacked sending me the standard alerts which are typical for a new '' bill payee and I did not get the normal account notices when money is transferred from my checking or savings. I personally tracked down all - from the information I gathered on the bank statement the day the theft was discovered. I located a legitimate - company in - called - - - where the money was sitting. I had the accounts frozen ( bogus accounts were set up in my name to accept the ACH transfers ). Wells Fargo has never called, its been 7 days. I complained to my local branch office on -/-/2015 and still today have received NO communication from the local branch employee. A stop payment of - was successful for the last few transfers, that was verified Friday however Wells Fargo has not given me that money back yet. It is MY money. Today I verified that the remaining - has been successfully wired back to my accounts. This was done by me. Wells still clueless.

Wells Fargo customer in Florida
Nov 02, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Wells FargoDeposits and withdrawalsSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawalsSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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