Wells Fargo Bank account or service department,
Savings account Deposits and withdrawals Florida
Wells Fargo permitted un authentic ACH request documents to be submitted on my behalf that allowed ACH money to be transferred out of my savings account. ( $70000.00 ) Wells Fargo did not verify with me the documents the received, did not verify my signature on the document or any standard verification for ACH set up. Wells lacked sending me the standard alerts which are typical for a new '' bill payee and I did not get the normal account notices when money is transferred from my checking or savings. I personally tracked down all - from the information I gathered on the bank statement the day the theft was discovered. I located a legitimate - company in - called - - - where the money was sitting. I had the accounts frozen ( bogus accounts were set up in my name to accept the ACH transfers ). Wells Fargo has never called, its been 7 days. I complained to my local branch office on -/-/2015 and still today have received NO communication from the local branch employee. A stop payment of - was successful for the last few transfers, that was verified Friday however Wells Fargo has not given me that money back yet. It is MY money. Today I verified that the remaining - has been successfully wired back to my accounts. This was done by me. Wells still clueless.
Wells Fargo customer in Florida
Nov 02, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
john.shrewsberry@wellsfargo.com | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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