Review and analysis of over 82 complaints against Equifax
Equifax consumers have reported over 82 official complaints related to Problem cancelling or closing account. Out of the 82 consumer complaints against Equifax, 17% were disputed by the consumer (i.e. the consumer was not happy with how Equifax responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Equifax resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account December 6, 2016 - Equifax Issue - spoke with a salesperson to understand their credit monitoring services. Hung up, did more research and signed up online. When specific feature I was promised was not available, I called Equifax back. They indicated I needed to signup for a more expensive service to get the feature I wanted. I agreed, then Equifax ' system went down and they could not upgrade me. I asked to speak to a supervisor. I spoke with supervisor on my signup challenges and in the discussion found out Equifax solution did not have the specific feature I wanted. Supervisor agreed to give me a refund. Neve... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account October 24, 2016 - - -, 2016 I got an alert on my credit from a company called - - -. stating I owed them $110.00 for medical service. I sent the company a very detailed letter requesting validation on this account. I asked - - -. to provide me with : 1. what the money they say I owe was for 2. explain and show me how they calculated what they say I owe 3. copies of anything i signed saying I agreed to pay them 4. Identify the original creditor 5. show me that they are licensed to collect in my state of PA 6. To also provide me with their license number and a registered agent. As of To... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account July 27, 2016 - According to - through physical Verfication, verify original signed consumer contract- any and all accounts posted on my credit report.... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account May 30, 2016 - - - - collection copy has recently sent me a letter. Stating the removal of negative information off my credit report. This information has not been updated. I have since forward the infomation to the CRA. -, Equfaix and -. Please assist with having this information remove from my credit file. Thank you, - - -... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account May 3, 2016 - The credit reporting company Equifax will not allow me to place a temporary lift on my credit report freeze. The company 's website says it can not process the request ( " We are currently unable to service your request. Please try again later. " ). I have tried multiple times. The live person customer service phone line says all operators are busy then disconnects the phone call. I have tried this avenue multiple times. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 21, 2016 - On -/-/2016 I requested a freeze on my Equifax credit file over the automated line -. The freeze request was accepted. A letter was to follow with my -digit pin number. Over one month later nothing has been received. Equifax has my correct mailing address as I have recently received mail from them. So now I am locked out of my Equifax credit file. There is no person customer service number for Equifax. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 17, 2016 - My father had credit monitoring with Equifax and the monthly charge came out of our joint bank account. He passed away in -. In -, I called Equifax , told them he had died, and asked them to cancel his account. They told me they could n't talk to me and that he would have to cancel the service. I explained that, being dead, he really was n't going to be able to do that and they refused to cancel the service. I contacted my bank to try to stop the charges, but as of yesterday, they have charged the account again. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 17, 2016 - I noticed that every time I tried to access my credit score I could n't get them every time I logged in the report would come back that I do n't exist so I demand that u investigate - - and - - - I never used those names thank u ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account February 15, 2016 - I request credit reported on line on - - 2016, and ca n't print because computer it failed, please sent by e-mail to : - --. I need at soon posible to my lawyer. If ca n't please send by mailing. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account November 18, 2015 - I place a security freeze on Equifax and now i need remove and i can't.For 3 days i call them and they transfer for electronic request.iI spend about - min on the phone for - times and they do n't remove. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account November 14, 2015 - I noticed that my Equifax credit monitoring product had automatically renewed itself and charged $290.00 to my credit card on - -. I called in to immediately cancel the service on - - because the customer service office was closed by the time I noticed on - -. The call center rep confirmed my immediate cancellation and told me that I would no longer be able to access my account and a credit of only $270.00 would be issued to me. After complaining and requesting an escalation to a manager, the rep confirmed that they would issue a refund for the full $290.00. I waited on... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account September 16, 2015 - Why are credit seekers punished for seeking the best rates? My wife and I recently sought a home equity line of credit and a new car loan. When seeking the best rates, credit issuers check our credit scores which cause the scores to drop. This is ridiculous. This is the only situation in which a consumer is PUNISHED for trying to get the best deal. I understand why it would affect the credit score when a person applies for multiple credit cards. But there should be a protected class of inquires including mortgage and car loan inquires which do not damage or lower a consumer 's credit score. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account June 17, 2015 - Everything company never veryfy my signature compare, i explicated more and - more this situation in me personal credit report but, company no look nothing, i cases account closed more 10 years laters ,- diferent accont example telefone and me person sent evidence includibg my termine divorces and nothing and help removed ever cased closed when me person dispute - years dispute ,- years removed error inquirys, pleses help, i sent - divorce, letters, id, dirrection, ss id, id fse -, letters tamps helpme, i narred true i notify ever company but nothing, a my favor in my person ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 30, 2015 - - / EQUIFA- / - -ALL THE MAJOR CONSUMER CREDIT REPORTING AGENCIES ARE REPORT FRAUD ACCOUNTS AND WILL NOT BLOCK OR REMOVE ITEMS AS OUTLINED BY LAW. PLEASE SEE ATTACHED DOCUMENTS AND POLICE REPORT ALONG WITH LETTERS FROM THE COMPANIES REPORTING NEGATIVE AND FRAUD ACCOUNTS. ALL ACCOUNTS REPORTED ON - / EQUIFA- / - - SHOW FRAUD ACCOUNTS OPENED BY - - USING MY NAME / SS # / DL # AND - - - - BANKS ACCOUNTS THAT I 'VE BEEN E-ONERATED OF ANY DEBT OR LIABILITY. ... |
Equifax Credit reporting credit monitoring or identity protection problem cancelling or closing account March 19, 2015 - Equifax and -. I signed up two months ago to check my score. Now it is time to cancel because $40.00 a month is too expensive. The only way to cancel Equifax is to call a - number. It is a long and drawn out process. Finally we talk to someone ( husband and I ) in a foreign country. They ask all sorts of annoying questions and hard sell continued service. The - time they even hung up. We spent a half hour or more just to cancel the darn service!!!! They shoudl provide many more options for cancelling, INCLUDING cancelling online, for crying out loud. - is even worse. I logged in ... |