Equifax Credit Reporting Complaint

Credit monitoring or identity protection problem cancelling or closing account

Equifax Credit reporting department,

Credit monitoring or identity protection Problem cancelling or closing account Colorado

Equifax and -. I signed up two months ago to check my score. Now it is time to cancel because $40.00 a month is too expensive. The only way to cancel Equifax is to call a - number. It is a long and drawn out process. Finally we talk to someone ( husband and I ) in a foreign country. They ask all sorts of annoying questions and hard sell continued service. The - time they even hung up. We spent a half hour or more just to cancel the darn service!!!! They shoudl provide many more options for cancelling, INCLUDING cancelling online, for crying out loud. - is even worse. I logged in to check my score and the info is not made available. It keeps on kicking me out. To cancel, I have to call yet another - number. It is so painfully obvious that they are just sucking the automatic payments right out of you and making cancellation so hard that most people simply give up.

Equifax customer in Colorado
Mar 19, 2015

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

Created with Highcharts 4.2.3EquifaxComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20167/201610/201611/201612/201601020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3EquifaxCredit monitoring or identity protection80.1%1.8%17.3%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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