FirstPoint Collection Resources consumers have reported over 60 official complaints. Out of the 60 consumer complaints against FirstPoint Collection Resources, 23% were disputed by the consumer (i.e. the consumer was not happy with how FirstPoint Collection Resources responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against FirstPoint Collection Resources resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Cont'd attempts collect debt not owed | 30 | 30% |
| Disclosure verification of debt | 17 | 12% |
| Communication tactics | 8 | 13% |
| Improper contact or sharing of info | 3 | 0% |
| Incorrect information on credit report | 1 | 100% |
| False statements or representation | 1 | 100% |
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Stop CallsFirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt resulted from identity theft May 10, 2016 - i have - accounts that this company has me listed as having that were from my idenity being stolen ... this company knowing this information is from a fraudulent source has continuted to hold these accounts with their company and report them as well evem try to collect on them... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt resulted from identity theft October 14, 2015 - i have sent now twice the information regarding this account this morning i faxed to - acct # - - ; this account is from idenity theft and i have had issues with this from somepone is this area for quite abit please remove this account asap i am sending the police report and id theft affidavit notarized again. ... |
FirstPoint Collection Resources Debt collection improper contact or sharing of info contacted me after i asked not to October 8, 2015 - First Point Collections Resources, Inc contacted me in - 2015 regarding a debt I fully dispute. I notified them in writing on - -, 2015 that I disputed the debt, that I would never under any circumstances pay the debt, and to never contact me again. Since that debt First Point has made repeated telephone calls to my home regarding this debt, including one tonight ( -/-/- ) at -. These constant phone calls are harassment, and I want them to stop immediately. ... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt was paid September 18, 2015 - In - 2015, I obtained a copy of my - Credit report. I noticed that a collection account was being reported from - Firstpoint Collection Resources, -. - -, -, NC - from - insurance. This was the first time I became aware of this debt. While, I did n't understand why this was being report, as I have had additional policies from this company in the meantime. I was never contacted about this debt. I immediately called Firstpoint and paid this debt, as I was very worried about the damage to my credit scores. When speaking to the representative from Firstpoint, I was told ... |
FirstPoint Collection Resources Debt collection communication tactics threatened to take legal action September 9, 2015 - - - turned my account over to a collection agency without prior notification or warning. A - was performed in - 2015. After insurance paid there portion, I received my first statement in - 2015 where I called and asked to make $50.00 payments toward the $190.00 balance in which they agreed. Very shortly thereafter I was injured which resulted in - for which I 'm still recovering. Having not received a statement for payment due, I had forgotten about this provider due to my incapacitation. In -, I began receiving threatening phone calls and letters from a collection age... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt resulted from identity theft July 16, 2015 - my identity was stolen and accounts were fraudulently opened since people have been trying to collect on debts that do not belong to me that need to be removed ... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt was paid July 16, 2015 - First Point debt collection agency will not accept any information provided by insurance provider proving that I was not responsible for the debt they claim I owe. They continue to contact me and will not resolve anything. This is part of a formal compliant I have lodged with a hospital where this issue originated. I went to the Hospital E.R., on - - -, whilst there they took my - card, Driver 's License, insurance information, and my contact information. After I was treated I went to the front desk billing where they did not ask for any copay as it states on my - Access card, n... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt resulted from identity theft June 29, 2015 - this account was started as a result of identity theft i have file police report and ftc id theft affidavit notarized outlining this specific account ... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt was paid May 20, 2015 - I paid FIRST POINT resources - debt was paid on -/-/15 they left it on my credit file..im - if I paid the debit they should be kind enough topay the debit with my little bit of money they should be nice enough to TAKE IT OFF my file I call them they flat refused.. ... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt is not mine May 3, 2015 - I recently pulled my credit report and discovered that this company has reported that I owe them several debts to my knowledge I received not prior notification that I owed them any debt. My rights under the FDCPA have been violated as I was not granted the right of validation ... |
FirstPoint Collection Resources Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy April 29, 2015 - This was discharged in my Chapter - Bankruptcy. Balance as of -/-/2012 from my Chapter - bankruptcy was $0.00. Now this company is harassing me to pay what was discharged back in 2012. ... |
FirstPoint Collection Resources Debt collection disclosure verification of debt not given enough info to verify debt April 29, 2015 - My husband received a call that we have been turned over to a collection agency for a medical debt that occurred in 2013. He asked for a statement and told the collection agency that we would be happy to pay as long as we received a statement to verify the debt. He was told they did not have to provide a statement and this would be reported on his credit report. I in turn called them and attempted to have them send me a copy of the debt we reportedly owed but they refused. I have not received any written communication from the collector only a phone call. ... |
FirstPoint Collection Resources Debt collection disclosure verification of debt not given enough info to verify debt April 24, 2015 - Someone opened a fraudulent natural gas account using my first name and social security number. That account was sent to First Point Resources for collections. I submitted a credit dispute with - of the major credit bureaus and they began investigating. During this investigation I worked directly with First Point, providing them verification documents by email as requested, including the FTC 's identity theft affidavit and a copy of the related police report. Eventually the credit bureau responded that the debt collection company ( First Point Resources ) had verified that this account was ... |
FirstPoint Collection Resources Debt collection communication tactics threatened to take legal action April 9, 2015 - I thought my insurance toook care of the bill, everything was covered.I never recived a bill from this company. Then all of a sudden, I recieved a letter from a collection agency! I am still not responsable for the amount they are asking me. ... |
FirstPoint Collection Resources Debt collection false statements or representation attempted to collect wrong amount April 7, 2015 - This debt company under the name First Point, they are trying to collect from me the amount of $75.00 from the - - - with the Patient account number -. This was paid in a full total amount of $210.00 as a co-payment with the check number - and not a down payment before the admission for the - and the insurance medical company covered the rest, There was no extra balance pending to pay. Paid in an Full Amount. ... |