Alorica Inc. Debt Collection Complaint

Alorica Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid Colorado

On - - 2014 I was in the emergency room at - - - Co. I have double insurance coverage and both companies were billed the total amount instead of billing the secondary only what the primary did not pay. The secondary assumed there was no other insurance and issued an Explanation of Benefits stating $370.00 was owed. The primary insurance payed all but he $250.00 deductible and I payed that. The hospital had then been payed the total contracted amount. We contacted - four times and they would not re-bill the Secondary insurance company insisting the problem was the insurance companies fault. We solved the problem by providing information to the secondary insurance company and they reissued a new - stating nothing was owed because the entire contracted amount was payed by the primary insurance company and the deductible was covered by me. - turned the matter over to - - debt collectors. When we explained to - Advantage and sent them the written Explanation of benefits they dropped the matter. - then turned us into another debt collector called Global Receivables. Global receivables does not want to receive any information from us concerning the matter. I told them I would send them - - 's from the insurance companies and they said no. We have been harassed for over a year with threatening phone calls and letters.