ZENCO COLLECTION, LLC Debt Collection Complaint

ZENCO COLLECTION, LLC Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Tennessee

This is a complaint filed for Zenco Collects in association with a complaint already filed for - - - # - on - - -. On Thursday, - -, at - -, a message was left on my cell phone from a - - from the office of Zenco. She stated that she had an urgent legal message and had received paper work attached to my name, Social Security number and date of birth that require my immediate attention. That at this time a final decision is ready to be rendered on my paperwork. This was a time sensitive matter, failure to return the call will cause the paperwork to be processed. File # -. When I got home from work I returned her call to find out what this was regarding. - - informed me that she was an arbitrator for - -, that a debt from - had been thrown back into the debt pool and had been audited by - - who deemed the debt now collectible. - - was now prepared


I calmly tried to ask her a question she shut me down, implied I was not listening, was being rude and could wait until the end to ask any questions. She then proceeded to inform me as an arbitrator she was authorized to offer me two options to avoid legal action from - -. The first was to accept the generous offer to pay only $7000.00 or the Second to take a " hardship '' payment plan of $300.00. per month for 6 months at which time the file would be re-evaluated again on the whole $20000.00. I explained that I have only returned to the United States last year after serving as a - in - - for 8 years. I have only started a full time job as of -/-/- and I only make -. an hour, I am unmarried, I have no assets to speak of. I do n't even own a car. I would have to choose the '' hardship '' plan to stay out of court. She wanted to know if I knew what a counter offer was and that I should be at least willing to meet them halfway. I asked her if $3500.00 was what she meant by meeting them halfway. She said she would do her best but that she thought they would not go lower than $4000.00. They accepted the $4000.00 offer to be paid by my debit card next Friday - -, they emailed me a document, agreement of settlement to be e-signed, which I did and sent it back. After over an hour on the phone, and being rushed, I had time to catch my breath, calm my self and read the letter. The letter clearly states nothing about - taking me to court. Zenco was hired by another collection agency in Texas called - - -. Zenco had lied to me. Please see the attached e-letter where it clearly states, RE : - - -, Original Creditor : -. Zenco has misrepresented themselves and out and out lied, coerced, and manipulated the information to collect on an old debt that - - charged off in - of -. Additionally Zenco appears to be partnered with - - in some way to assist - in a different way around trying to collect on the debt. I have already responded by disputing - response as they did not act in accordance with their statement to cease collection and take no legal action. Additionally I have recently received my free Credit bureau reports and there is no information on them in regards to any outstanding debt to - -. - - mistakenly believes that at - an hour, after living expenses for food shelter and gas is paid that based solely upon a good credit score that I have the ability to pay. If I do have a good credit score it only because I do not use said credit. The ability to pay has never been based solely on a good credit score.