GE Capital Bank consumers have reported over 28 official complaints. Out of the 28 consumer complaints against GE Capital Bank, 21% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Bank responded to their complaint) and 86% were processed in a timely manner. 0% of consumer complaints against GE Capital Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
|Account opening, closing, or management||8||38%|
|Deposits and withdrawals||5||20%|
|Applied for loan/did not receive money||3||33%|
|Making/receiving payments, sending money||3||0%|
|Shopping for a loan or lease||3||33%|
|Taking out the loan or lease||2||0%|
|Unauthorized transactions/trans. issues||1||0%|
|Charged fees or interest I didn't expect||1||0%|
|Account terms and changes||1||0%|
|Fraud or scam||1||0%|
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February 5, 2016 - I hold a savings account with GE Capital. After I discovered I could not access my account, I called the customer service number and was informed that my account had been closed on -. Nobody could tell me why, but they explained that a check was " in the mail '' for my account balance, and I would be receiving correspondence that would provide some level of clarity to the situation. GE Capital provided me with a tracking number for the supposed package being mailed from them. After submitting a tracking inquiry via -, I learned that my check was actually being mailed to GE Capital 's h...
August 8, 2015 - I opened - ( - ) separate - year online CD 's with GE Capital Bank -/-/-. - with a mature date of -/-/- and the other with -/-/2015. I opened both of the - 's as a joint account between my mother and I. Each CD was in excess of - -/-/- my mother passed away but I elected to leave the CD 's alone and let them mature. On or about -/-/- I closed the - CD without any problem and had the funds transfered to a - account. On or about -/-/- I attempted to close the - CD and was first told that that account was only in my mother 's name and was ...
July 27, 2015 - GE Capital declined a loan application for a Bobcat vehicle on -/-/2015. They have repeatedly and consistently refused to provide me with information about why they declined this application and where they got any information they used to decline. They financed an identical machine for me about 6 months earlier. One of my local bankers checked my credit report the same day and reported that my FICO score was -, as it should have been at the time, and that there were no derogatory comments listed. I 've received - communications from GE CAP. 28 days after the decline they senbt me a...
July 17, 2015 - I attempted a transfer from GE Capital Bank to another financial institution on Saturday, - -, 2015. I received a confirmation and GE Capital failed to contact me on Monday, - -, 2015, to inform me of an unsuccessful transfer. This failed transfer caused a check made out to the IRS to be returned for insufficient funds. The IRS penalized me 2 % on the amount due and 3 % interest. I received the attached letter from GE Capital acknowledging their error. The person writing the letter - -, Compliance Dept, - UT Tele : -. ...
June 17, 2015 - I have several CD 's at GE Capital Bank - online bank ). They are maturing at different dates in the month of -. A month prior to each of the CD maturity dates, GE sent me an email notice informing that my CD would mature within a month and that I needed to contact them by phone to give them instructions on how to disperse the money. In the absence of my contacting them, the money would automatically rollover into another CD of the same maturity length of time. After I received the emails I called GE to request, upon maturity of my CDs, that the principle and interest be deposited into m...
May 6, 2015 - GE Capital Bank saving account. A number of false statements have been made by the bank officials in relation to the account, affecting my financial transactions. After I contacted the bank officials, threats have been made as well. Please fully investigate. ...