Resources for resolving common issues with GE Capital Bank products and services
You can reduce the number of unwanted calls from GE Capital Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
GE Capital Bank Bank account or service account opening, closing, or management February 5, 2016 - I hold a savings account with GE Capital. After I discovered I could not access my account, I called the customer service number and was informed that my account had been closed on -. Nobody could tell me why, but they explained that a check was " in the mail '' for my account balance, and I would be receiving correspondence that would provide some level of clarity to the situation. GE Capital provided me with a tracking number for the supposed package being mailed from them. After submitting a tracking inquiry via -, I learned that my check was actually being mailed to GE Capital 's h... |
GE Capital Bank Bank account or service account opening, closing, or management August 8, 2015 - I opened - ( - ) separate - year online CD 's with GE Capital Bank -/-/-. - with a mature date of -/-/- and the other with -/-/2015. I opened both of the - 's as a joint account between my mother and I. Each CD was in excess of - -/-/- my mother passed away but I elected to leave the CD 's alone and let them mature. On or about -/-/- I closed the - CD without any problem and had the funds transfered to a - account. On or about -/-/- I attempted to close the - CD and was first told that that account was only in my mother 's name and was ... |
GE Capital Bank Consumer loan shopping for a loan or lease July 27, 2015 - GE Capital declined a loan application for a Bobcat vehicle on -/-/2015. They have repeatedly and consistently refused to provide me with information about why they declined this application and where they got any information they used to decline. They financed an identical machine for me about 6 months earlier. One of my local bankers checked my credit report the same day and reported that my FICO score was -, as it should have been at the time, and that there were no derogatory comments listed. I 've received - communications from GE CAP. 28 days after the decline they senbt me a... |
GE Capital Bank Bank account or service deposits and withdrawals July 17, 2015 - I attempted a transfer from GE Capital Bank to another financial institution on Saturday, - -, 2015. I received a confirmation and GE Capital failed to contact me on Monday, - -, 2015, to inform me of an unsuccessful transfer. This failed transfer caused a check made out to the IRS to be returned for insufficient funds. The IRS penalized me 2 % on the amount due and 3 % interest. I received the attached letter from GE Capital acknowledging their error. The person writing the letter - -, Compliance Dept, - UT Tele : -. ... |
GE Capital Bank Bank account or service account opening, closing, or management June 17, 2015 - I have several CD 's at GE Capital Bank - online bank ). They are maturing at different dates in the month of -. A month prior to each of the CD maturity dates, GE sent me an email notice informing that my CD would mature within a month and that I needed to contact them by phone to give them instructions on how to disperse the money. In the absence of my contacting them, the money would automatically rollover into another CD of the same maturity length of time. After I received the emails I called GE to request, upon maturity of my CDs, that the principle and interest be deposited into m... |
GE Capital Bank Bank account or service deposits and withdrawals May 6, 2015 - GE Capital Bank saving account. A number of false statements have been made by the bank officials in relation to the account, affecting my financial transactions. After I contacted the bank officials, threats have been made as well. Please fully investigate. ... |