GE Capital Bank Bank Account Or Service Complaint

Savings account Deposits and withdrawals

GE Capital Bank Bank account or service department,

Savings account Deposits and withdrawals Pennsylvania

I attempted a transfer from GE Capital Bank to another financial institution on Saturday, - -, 2015. I received a confirmation and GE Capital failed to contact me on Monday, - -, 2015, to inform me of an unsuccessful transfer. This failed transfer caused a check made out to the IRS to be returned for insufficient funds. The IRS penalized me 2 % on the amount due and 3 % interest. I received the attached letter from GE Capital acknowledging their error. The person writing the letter - -, Compliance Dept, - UT Tele : -.

GE Capital Bank customer in Pennsylvania
Jul 17, 2015

* Source: CFPB Complaint Database

GE Capital Bank response to complaint:
Closed

Created with Highcharts 4.2.3GE Capital BankComplaint HistoryComplaints10/20142/20155/20157/201500.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3GE Capital BankDeposits and withdrawals20.0%80.0%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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