GE Capital Bank Account Opening, Closing, Or Management Complaints

Review and analysis of over 8 complaints against GE Capital Bank

GE Capital Bank consumers have reported over 8 official complaints related to Account opening, closing, or management. Out of the 8 consumer complaints against GE Capital Bank, 38% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Bank responded to their complaint) and 88% were processed in a timely manner. 0% of consumer complaints against GE Capital Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


GE Capital Bank Bank account or service account opening, closing, or management

February 5, 2016 - I hold a savings account with GE Capital. After I discovered I could not access my account, I called the customer service number and was informed that my account had been closed on -. Nobody could tell me why, but they explained that a check was " in the mail '' for my account balance, and I would be receiving correspondence that would provide some level of clarity to the situation. GE Capital provided me with a tracking number for the supposed package being mailed from them. After submitting a tracking inquiry via -, I learned that my check was actually being mailed to GE Capital 's h...

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GE Capital Bank Bank account or service account opening, closing, or management

August 8, 2015 - I opened - ( - ) separate - year online CD 's with GE Capital Bank -/-/-. - with a mature date of -/-/- and the other with -/-/2015. I opened both of the - 's as a joint account between my mother and I. Each CD was in excess of - -/-/- my mother passed away but I elected to leave the CD 's alone and let them mature. On or about -/-/- I closed the - CD without any problem and had the funds transfered to a - account. On or about -/-/- I attempted to close the - CD and was first told that that account was only in my mother 's name and was ...

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GE Capital Bank Bank account or service account opening, closing, or management

June 17, 2015 - I have several CD 's at GE Capital Bank - online bank ). They are maturing at different dates in the month of -. A month prior to each of the CD maturity dates, GE sent me an email notice informing that my CD would mature within a month and that I needed to contact them by phone to give them instructions on how to disperse the money. In the absence of my contacting them, the money would automatically rollover into another CD of the same maturity length of time. After I received the emails I called GE to request, upon maturity of my CDs, that the principle and interest be deposited into m...

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