GE Capital Bank Bank Account Or Service Complaint

GE Capital Bank Bank account or service department,

Savings account Account opening, closing, or management Georgia

I hold a savings account with GE Capital. After I discovered I could not access my account, I called the customer service number and was informed that my account had been closed on -. Nobody could tell me why, but they explained that a check was " in the mail '' for my account balance, and I would be receiving correspondence that would provide some level of clarity to the situation. GE Capital provided me with a tracking number for the supposed package being mailed from them. After submitting a tracking inquiry via -, I learned that my check was actually being mailed to GE Capital 's headquarters. According to -, that check arrived at their headquarters on Wed, -/-/2016 at -.


Floor Manager '' and unfortunately obtained no new information regarding what had happened or what will happen. The following day I receive a call from GE Capital from a representative " dedicated '' to these types of problems. I was informed that the check was in fact not coming to me. I was informed that the check was, in fact, being sent to their headquarters for a " review ''. And that after the review was complete, my check would be processed and sent to me. I was also told that I would be contacted and provided with a tracking number for the check once their " review '' was complete. Was told that I should hear from them by -/-/2016. It 's now Friday -/-/2016, and I 've heard from nobody at GE Capital. My account was a savings account only in which I make monthly deposits ranging from $200.00 - $2000.00. So, without any further information, I contacted my attorney and a close friend of mine who is a -. My friend has informed me that the only possible reason this could be happening is if GE Capital 's internal systems have generated a " Suspicious Activity Report '' on my account. Now I would like to file a " Suspicious Activity Report '' on GE Capital. Oops. Forgot ... .I do n't have the right to do something like that. I 'm only a U.S. citizen. Not an - banking institution.