Review and analysis of 10 consumer complaints against Acceptance Solutions Group, INC
Out of the 10 consumer complaints against Acceptance Solutions Group, INC Payday Loan, 40% were disputed by the consumer (i.e. the consumer was not happy with how Acceptance Solutions Group, INC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Acceptance Solutions Group, INC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 4 |
| Charged bank acct wrong day or amt | 2 |
| Can't stop charges to bank account | 2 |
| Can't contact lender | 2 |
Acceptance Solutions Group, INC managing the loan or lease March 20, 2017 - I took out a installment loan with the understanding that I would pay it back early to avoid the ridiculous interest payments which in total would be 3 times the amount borrowed. I tried contacting the company on several occasions but was unable to reach someone. one person who calls himself a supervisor spoke with me and I was told I could not pay loan off early. This company is a total ripoff and there is no way I would have taken the loan with the intention o repaying 3 times the amount borrowed.... |
Acceptance Solutions Group, INC managing the loan or lease January 24, 2017 - In -, I needed additional cash, so I applied online at - or ASG. Everything was fine initially with the installment loan. I received an offer to obtain another loan so I took advantage of it. That is when the nightmare began. they began taking out double payments from my account. I had to end up closing the account. There is a person there named - who is the most disrespectful and unprofessional person I have ever spoken to, they have taken money out of my account so many times now its unreal. This is horrible, wish I had never taken the loan. - claims to be a supervisor, whoever h... |
Acceptance Solutions Group, INC charged bank acct wrong day or amt charged bank acct wrong day or amt December 1, 2016 - I called and spoke to - on -/-/2016 about a payment that was due on the - of -. I noticed they had not taken said payment and there for took it on the - of - One payment was said to be taken out on the - and the other on the - of - they both have cleared my account but only one is showing. Today is -/-/2016 and I see that two payments have come out for $200.00 which was not talked about even though they state they did if I had of known this I would not have agreed to it because I know that I would have not been able to handle those payments. Now they have ... |
Acceptance Solutions Group, INC charged fees or interest i didn't expect charged fees or interest i didn't expect November 29, 2016 - On -/-/2016 Ohio Acceptance LLC ( - ) on behalf of - - - attempted to debit my checking account in the amount of $260.00 as a final payment to the loan and this amount is incorrect and my payday is on the - and - of each month as myself and the bank can not figure out why Ohio Acceptance was trying to pull money off of ( - ) debit cards at the same time. In addition to I have made 6 payments out of the 9 scheduled and should only have a remaining balance of - according to the payment schedule. I called Ohio Acceptance LLC today and the gentlemen that I was transferr... |
Acceptance Solutions Group, INC can't contact lender can't contact lender November 1, 2016 - The lender keeps calling me at work-Has now put my job in jeopardy- Has sent them 3 letters asking them to Stop calling me at work. I have contacted a lawyer also at this time. They called again twice today -/-/16. They have my personal phone number if they need to reach me... |
Acceptance Solutions Group, INC charged fees or interest i didn't expect charged fees or interest i didn't expect October 29, 2016 - I feel am being over charged. I had made payment arrangements to the lender. I refinance your loan at higher interest rates than the original request. In efforts to payoff the loan. I keep receiving emails that I am behind. but every two weeks a payment has been drafted from my account. After I make payment I get a collection letter stating no payment was made. Calling this agency the representives are rude, they hang up or curse at you.... |
Acceptance Solutions Group, INC charged fees or interest i didn't expect charged fees or interest i didn't expect August 17, 2016 - I received a pay day loan from Ohio Acceptance that according to Ohio law exceeded the max amount of a pay day loan and the fees and payments became excessive. And now they are taking me to court.... |
Acceptance Solutions Group, INC charged fees or interest i didn't expect charged fees or interest i didn't expect June 3, 2016 - They keep harassing me calling my job and putting my job in jeopardy ..after months of talking to Wisconsin acceptance customer she said she would work with me n now coming to find out there are trying to garnish my checks and put a judgement on my name and that 's not far the loan amount was - now they want - plus - dollars to stop garnishment o want the phone calls to stop ... |
Acceptance Solutions Group, INC charged bank acct wrong day or amt charged bank acct wrong day or amt May 20, 2016 - I set up payment to come directly from my payroll and they still pulled the payment from my checking account also ... this has cause an overdraft of almost $200.00 ... I called and they stated that they are processing a refund but it will take - business days. meanwhile I have bills hitting that will not be paid put my account into further overdraft. The due date was - -, 2016. They received the payroll payment on - - and then drafted my checking account on - -, 2016. The first rep said it was my fault be HR should have put my name on the direct deposit payment ( Her nam... |
Acceptance Solutions Group, INC taking out the loan or lease March 19, 2016 - Beware!!! Someone in the company will steal your account information and use your card! I have never given my account information over the phone to anyone. This is my first time ever! They asked me for - different checking account routing and account numbers. Then they asked me for my debit card number, expiration, and code on back. Then they asked for my online payroll information ( name and password ) to set up payroll deductions for me. I thought it was strange that they asked for my debit card info as well as - different checking accounts. I received the loan and exactly a week later... |
Acceptance Solutions Group, INC can't stop charges to bank account October 13, 2015 - Despite being set up to make payments through direct payroll, the lender continues to withdraw from my checking account. On -/-/15 after daily NUMEROUS threatening calls, and voicemails I was connected to - the manager who was able to resolve the double payment issue and credit my checking account within 1 hour. On -/-/15 the lender was paid through payroll and again withdrew from my account. Throughout the month of - I was told the payment was not received through payroll but for a specific dollar amount this could all stop/go away. On -/-/15 the amount was $180.00 t... |
Acceptance Solutions Group, INC can't contact lender September 11, 2015 - I owe Ohio Acceptance Solutions Group money from a payday loan that I received from them. Due to unforeseen circumstances, I am unable to make my payments at this time and have been willing to set up an arrangement with them. I have emailed them at least 15 times asking them to stop calling me at work because it puts my job in jeopardy. They continue to call and hang up. They are calling from -. If you call that number back, it is them. I need these calls to stop! ... |