Review and analysis of over 827 complaints against Bank of America
Bank of America consumers have reported over 827 official complaints related to Using a debit or ATM card. Out of the 827 consumer complaints against Bank of America, 15% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 99% were processed in a timely manner. 22% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Bank of America Bank account or service using a debit or atm card March 29, 2017 - I authorized a one time charge to my debit card in -/-/2016 to pay for personal training services for a friend. I was charged in -/-/- and -/-/- for these services. I disputed the charges with my bank. I received a copy of a contract that was signed. At no place did it have my signature because I did not sign or agree to recurring charges. My bank ( Bank of America ) told me that they would only refund one charge but would decide in the business 's favor in the other case. They told me to contact the business, which I did. The business told me they would accept any decision my bank... |
Bank of America Bank account or service using a debit or atm card March 28, 2017 - I called Bank of America 's customer service line. Figuring I 'd be on hold for a while, I put my phone on speaker. I got an automatic message telling me to put in the last 4 digits of my card number. I did. An automatic message immediately stated the amount of money in my bank account! This is my private information. Bank of America should not have done this. I did n't ask for this information.... |
Bank of America Bank account or service using a debit or atm card March 27, 2017 - I was a victim of fraud involving my Bank of America debit card. I immediately reported this to the bank on -/-/2017. Someone used my debit card numbers to purchase $85.00 at a -. I filed a police report the same day as I advised the bank. The bank advised me to call again the next morning, which I did. I got a recording saying the department was closed. I then tried contacting the bank using different phone numbers. I spoke to two more people who refused to do anything about the claim-including filing it. Today I went in person to the bank and spoke to a -. This guy was rude, un... |
Bank of America Bank account or service using a debit or atm card March 21, 2017 - A thief reproduced a copy of our Bank of America Mastercard/debit card and used it in multiple instances. On -/-/2016 the thief used the card at - - in -, Georgia once for $730.00, then for $380.00 the same day. The funds in the account were exhausted and the thief continued to attempt to use the card 8 more times unsuccessfully. Bank of America is claiming that this was not a case of fraud, implying that we did this ourselves. They are refusing to pay us back the amount of $1100.00. We obtained a police report.... |
Bank of America Bank account or service using a debit or atm card March 11, 2017 - Bank of America is the worst when it comes to fraud protection. I 'm always getting my card shut off for very small amounts ... much less than my balance and even when I 'm at dinner at a restaurant for a very small amount. I 've never had a returned check on my account and have been a customer for over 20 years. And then when I call about it it, I 'm on hold for more than 45 minutes just so I can use my card. This is ridiculous!! If they are going to put my card on hold, then get to me right away!!... |
Bank of America Bank account or service using a debit or atm card March 9, 2017 - I am a victim of identity theft and someone stole and used my Bank of America Checking Account : -, Money Market Rewards Savings Account Ending In : - and numerous debit cards linked to the checking account, from -/-/- through -/-/- to make fraudulent and unauthorized transactions on my checking account. Over $30000.00 in fraudulent transactions has been made to my checking account. $30000.00 was debited from checking account and my checking account was closed unbeknownst to me.... |
Bank of America Bank account or service using a debit or atm card February 28, 2017 - I used a moving company that charged my card for a lot more than the agreed amount. I notified my bank, and disputed the partial amount of $260.00 that I was overcharged for. I did not have paperwork, as I was told it would be emailed to me. It was not. They did not remove the amount, even though I did everything I was able. I would like to note that out of the thousands of transactions I have done with my card, I have only disputed - transactions. -. The other I had a nightmare with, and I had actual documentation! They do not listen or actually take in account what is told. I was al... |
Bank of America Bank account or service using a debit or atm card February 22, 2017 - On -, I received a text message from Bank of America ( henceforth BoA ) asking if a few suspicious transactions were legitimate. I immediately responded " NO '' as directed. Immediately afterwards called BoA to cancel the card, where I was told that the card was cancelled. In actuality, they never cancelled the card, and the thief went on to continue using the card, withdrawing - dollars. I have been back and forth with BoA three or four times, and each time they say they will re-open the claim, and every time they say it was not their fault and re-close the claim. Again, I flagged t... |
Bank of America Bank account or service using a debit or atm card February 21, 2017 - I live in -. On -/-/2017 & -/-/2017 someone if - went to a - Bank of America using my husbands name and made - transactions for a total of $22000.00. The bank did not question it or notify me of this. I found it myself. I filed a Fraud claim with the Bank - Claim # -. The denied the claim via email on -/-/2017 stating they had not been notified that or identification was lost or stolen and that the signatures on the items we claimed were consistent with the sample of the signatures on file with them. Neither are correct and we have never been to -. I went again to the... |
Bank of America Bank account or service using a debit or atm card February 18, 2017 - My wallet was stolen from my vehicle in - -, T- on the evening of - -. The following morning my card was used by the thief to the tune of $1500.00. Bank of America was alerted the same business day about the theft and issued a temporary credit to my account. The claim was not created by Bank of America until 3 days later on - - despite their being notified on - -. The - - Police Department were also alerted on the -, - -. -. Bank of America is now claiming that they are removing the entirety of their credit which is in violation of their $0.00 liab... |
Bank of America Bank account or service using a debit or atm card February 10, 2017 - On -/-/- I purchased an armchair from - for about $450.00 using my Bank of America Debit Card. The transaction was immediately reflected in my online bank account. My armchair was set to be delivered on Thursday -/-/-. On -/-/- my armchair arrived and later that day by - I received an email notification from - that my card was charged. Come Friday or rather Saturday at - I received an email from Bank of America stating that my balance for my checking account was below $25.00. I had just gone out to eat and so that made sense. I check my bank account and it says t... |
Bank of America Bank account or service using a debit or atm card February 3, 2017 - I received of Debit card from BofA and within 2 months the chip stopped working. I am very cogniscient of the need to protect a card with regard to magnitization however when I reported this to BofA the only response was that I had to pay a $5.00 fee to replace the card. I have gone several months without using the chip feature however it has gotten to be such an annoyance that I have finally given up and ordered a replacement and paid the $5.00 FINE... |
Bank of America Bank account or service using a debit or atm card February 3, 2017 - I received an email from my bank stating that there had been suspicious activity with my account. I took a look at my account online and it turned out that someone had charged over $900.00 at a - halfway across the country. Another attempt had been made to withdraw $400.00 from an ATM using the same account that had been denied in the same general area of the initial charge. I immediately reached out to my bank and let them know that they were correct and the charges were fraudulent. I filed a fraud claim and decided to take a closer look at my accounts. Upon closer inspection, I came t... |
Bank of America Bank account or service using a debit or atm card February 2, 2017 - On -/-/-, My wife withdraw from ATM ( Bank of America ) $200.00. ON -/-/- bank of America deduct from my checking account $150.00, I call to find why. they said, is, because the ATM give to my wife $350.00, The transaction is recorder as a $200.00 but my wife receive $350.00, after more the 2 months ago, I have no proof, And I do n't what else I have to do to resolve this problem. I been in contact with the bank, but nothing is been done to resolve this situation.I been in the phone hours trying, telling them ta My wife just receive $ -.hoping somebody can help... |
Bank of America Bank account or service using a debit or atm card January 27, 2017 - My debit card was stolen by my babysitter and she overdrafted my account. I have turned in my police report and would like my monet returned to my account.... |
Bank of America Bank account or service using a debit or atm card January 27, 2017 - On -/-/-, a friend and I ( - --year-old - vets ) travel ed to downtown - - for the - parade. It was a very busy, crowded experience. During this time, we navigated through with a wheelchair filled with my back, extra jackets, food, etc. in the seat of the chair while we held on to the arms in the rear. At some point, I used an ATM machine to withdraw cash. Even th ough I do take steps to guard my PIN, I get my body as close to the pad as I can, shield the pad with my left hand while entering the code. I believe this is when my PIN could have been sto len was st olen ( pe... |
Bank of America Bank account or service using a debit or atm card January 22, 2017 - On the evening of - -, 2017 I went to the Bank of America 's Teller Assisted drive up window at - -, FL to cash a check. But when I placed the check into the machine it got lost, so the video teller started a claim dispute process and told me it could take up to 45 days. In the following days I called the telephone number he provided to inquire if anyone had even looked for my check outside in the ATM machine. But the only response I ever got from the Bank of America was that its investigation was underway. Later, I received a letter indicating the bank would issue a temporary cr... |
Bank of America Bank account or service using a debit or atm card January 21, 2017 - On -/-/-, I attempted to make a purchase at the -, - - in the amount of $51.00 using my Bank of America Debit Card which is linked to my checking account. I inserted the card ( with a chip ) into the machine and after waiting nearly a minute, the clerk asked me to remove the card and insert it again, which I did. After nearly another minute, the clerk advised me the sale was declined and asked if I had another card I could use to make the payment. I said I did, but preferred to use cash instead. I completed the transaction using cash for $51.00. The next day, I checked my onl... |
Bank of America Bank account or service using a debit or atm card January 19, 2017 - I tried taking out money at an atm but it did n't let me $600.00 instead it blocked my card and it said to contact my bank for this matter.this happened after work around -. So I have my mobile bank app I go paperless..I open my app and first thing that pops is a alert saying if it was me trying to take out money at a near atm..so I pressed yes, this after me going back home. After I press it i t takes me to my bank balance where I see that automatically it debited - which I never even took out. I called right away after an hour on hold I get a bank of america person to help me..he tel... |
Bank of America Bank account or service using a debit or atm card January 18, 2017 - Before planning a trip to - My daughter contacted Bank of America to inform them if they see any activity on her debit card from - - thru - - do n't be alarmed it will be her using the card and please do not block usage on this account. She was told by Bank of America it had be noted in her account and It was fine. Well just what she did n't want to happen did. The first time she tried to use her card it was declined. My daughter called in a panic. She was alone and stranded cause you can not use cash for -. I called Bank of America to see what the problem was and they stated... |
Bank of America Bank account or service using a debit or atm card January 17, 2017 - My name is - - and I am submitting this complaint against Bank of America for certain unauthorized transactions or withdrawals from my accounts at different ATM locations in -, Illinois. The transactions appear to have been structured in a manner which would allow the person taking the money to take the most amount before the fraud was discovered. Within less than - business days after I learned of these unauthorized transactions, my father and I notified Bank of America and requested that the charges be reversed. Bank of America responded by sending two form letters with different... |
Bank of America Bank account or service using a debit or atm card January 13, 2017 - I recently travelled abroad and was charged $400.00 in bank fees by Bank of America for - transactions for using my debit card for my checking account abroad. When I approached the bank after returning from my overseas trip, I was told that this 3 % transaction fee was listed in my account disclosures. I vividly recall the conversation I had when opening the account where the bank representative clearly stated the account would have no fees but failed to similarly clearly point out that however there would be a 3 % transaction fee for any international transactions on the debit card. I be... |
Bank of America Bank account or service using a debit or atm card January 11, 2017 - i am a bank of america costomer. this bank keep transfer my money from savinngs to checking out of my agreement .first time the transfer -, and the say is overdraff was the one transfer the money .and letter the - desapear from my account few monmths letter the same thing happem - .l trast times is happem .i when back tack out all my money from my account because if i leffet any mony on my account with desapear, also is a lot not aoutorize transation on my checking account .the total lost is -... |
Bank of America Bank account or service using a debit or atm card January 10, 2017 - This feedback is in regards to Bank of America dispute resolution department. On - -, -, there were - charges posted to our account that we did not recognize, in the amount of $73.00. We immediately notified the vendor, - and BOA. - did not show the charge. BOA proceeded to follow the dispute process. After numerous phone calls, waiting on hold and broken promises, I sought the assistance of - of the BOA branch managers. She assisted with contacting the dispute resolution department yesterday, -/-/-. In speaking with a rep on a conference call, I learned, A- T... |
Bank of America Bank account or service using a debit or atm card January 4, 2017 - After online activation of a new bank issued ATM card in the state of -, my online checking account was hacked and an unknown person transferred funds from another linked checking account, on the same date, merchant purchases were made and ATM withdrawals were made in excess of my daily limit in the state of -. I immediately notified the Bank of America. A hold was place on the account. After a review, Bank of America denied the online claim, withdrew the credit for the purchases and ATM withdrawal, but could not provide backup evidence to support the denial. A police report in my home c... |
Bank of America Bank account or service using a debit or atm card January 4, 2017 - My card was stolen in -. I called Bank of America. I was promised a refund for funds taken out of my account fraudulently without my consent. My account is now overdrawn $330.00 for charges that I never made and never consented to. I demand for Bank of America to do as they promised and refund the money and credit my account.... |
Bank of America Bank account or service using a debit or atm card January 3, 2017 - I was incarcerated on - - 2016.at the time of my arrest my purse was in the vehicle of a woman I had met only a few weeks prior.I thought it was safe.WRONG.two weeks into my incarceration a deposit was made onto my bank of America visa in the amount of - - discovered upon my release on -/-/-2016 ... I also discovered at this time I had a - BALANCE.I was devastated.I filed a fraud claim with the bank right away.I filed a police report right away.I sent the bank proof I was in jail when each transaction was made.which was - documents, ine for booking, - for transfer to ... |
Bank of America Bank account or service using a debit or atm card December 29, 2016 - I received a fraud alert on my home telephone from Bank of America regarding charges made in - with my debit card number and pin from my checking account. I contacted Bank of America immediately when I received the message from my home phone in - and Bank of America asked if I had lost my debit bank card and I confirmed that I have the card in my possession, I did not report it lost and it has never been out of my possession. They informed me that someone had my card number and my pin number, and was making charges against my checking account and I confirmed that the charges made to my d... |
Bank of America Bank account or service using a debit or atm card December 28, 2016 - I received - fraudulent charges over a two day span that were applied to my checking accounting totaling an amount of $2700.00. I contacted Bank of America on the second day when I noticed the charges, and had them closed all the cards associated with the account to stop all activity. I submitted a claim which was processed and returned back to me a week later that advised my claims was rejected due to the charges processing correctly. The evidence regarding said charges clearly demonstrations that all $2700.00 was fraudulently removed from my account. Date : - -, 2016 -, AZ ... |
Bank of America Bank account or service using a debit or atm card December 23, 2016 - I 'm dissatisfied that Bank of America is charging me $5.00 to replace a defective debit card they forced on me with the " enhanced chip technology. '' The chips are so fragile that unless you keep each card protected in a silk sleeve, locked up in a safe deposit box 3 stories underground with an armed guard, it 's not going to last. Every checkout person I 've talked to says it 's incredibly common, so I know Bank of America is replacing countless debit and credit cards for their customers due to defective technology, but instead of doing the right thing for the customer and replacing the c... |
Bank of America Bank account or service using a debit or atm card December 22, 2016 - In - I was vacationing in - - - -. I experience identity theft and my account was charged almost $600.00 I filed my fraud claim with Bank of America and they came back and said because I had made purchases the same day the fraud had occurred with the same merchant the frauduelent vendor had also used that they are unable to determine if any fraud has occurred. This is why we sign receipts, the bank is not doing their due diligence and im out $600.00. Because every vendor in - uses the same merchant that should n't be my problem. Please help... |
Bank of America Bank account or service using a debit or atm card December 21, 2016 - On -/-/2016 at approximately - ; I went to the remote kiosk Bank of America ATM - - ) in - - to deposit cash, as I frequently do at this ATM. I entered my card and pin #, deposited my $250.00 cash ... then the screen went back to the home screen as if nothing had been done.The machine did not return my card nor provide me with a receipt. I immediately called the ATM hotline number - - ) listed on the bottom of kiosk to report the problem. The representative ( - T- ) I spoke with acknowledged that there was problem and cited an error message. He then attempted to... |
Bank of America Bank account or service using a debit or atm card December 17, 2016 - bank of america contacted me to say my debit card had been compromised and closed the card. i called the fraud department and theywent over the charges that were not mine and i rcived a credit the next day. on -/-/- i looked at my account and saw they took the money back and called them the associate told me to give him a couple of miutes to readthe notes but did not mute phone. He read the notes from the screen out lould saying i was being denied because i showed no signs of urgency, i was not upset and did not put to much intrese in the situation so he came back and said te claim was ... |
Bank of America Bank account or service using a debit or atm card December 5, 2016 - Someone obtained my debit card information/number and used my card for appox $ -- purchases and gas. I didnt notice until my statement showed a purchase at - in -, CA while I was in -, CA. How could I have possible been in cities - miles apart on the same day? If Bank of America were to check my account for the past 5 years, theyd see I never visit these places that the theif used my debit at. Bank of America has now refused the claim twice. The total of the charges were $380.00, claim ID # -. How does someone obtain your card number and use it and how is the bank not r... |
Bank of America Bank account or service using a debit or atm card December 3, 2016 - I have a checking account with Bank of America and i realize a fraudulent activities has been going on at the hours i 'm at work which cost me a lot of problem, like missing my Creditcard payment, Auto Insurance payment and my rent. I called the bank and told them all that was going on and the provided me with a temporary credit. Bank promised of carrying out investigations over the transactions, only for them to say my claim is closed and investigation is completed, telling they see i was the - authorizing the transactions.I ask how would i be so stupid to spend my money and still come bac... |
Bank of America Bank account or service using a debit or atm card December 1, 2016 - My Bank of America card has - fraudulent charges. My bank told me that I need to file a police report to continue their investigation to get the charges reversed on my account. I was told that you would subpoena the footage from the ATMs where my card was charged. There are - different transactions. - - - $480.00 at the - ATM # - -, - - - - - $320.00 - - ATM - - - - - - Those - transactions was not me. It could not have been me because on - - at - I was at my college, -. And on - - at - I was at work. ... |
Bank of America Bank account or service using a debit or atm card December 1, 2016 - -/-/2016 my wallet was stolen along with my debit and credit cards. There were fradulent activity on my debit card first and my other bank called me up to notify me. I had similar charges/activity in my Bank of america debit and credit card but they never flagged it. I immediately cancelled my debit card and credit card. But that did not stop. On -/-/2016, the thieves withdrew - money from the ATM and also cashed out a check for - $ from the same account which was already overdraft. My BOA credit card was linked for overdraft protection and it kicked in but currently I am not only ch... |
Bank of America Bank account or service using a debit or atm card November 28, 2016 - I got paid and paid my bills over the veterns day holiday long weekend. When I checked my account on that Monday, it indicated that I was overdrawn. After reviewing the charges I noticed - unauthorized charges at gas stations for a total of -. I contacted the bank and they opened an investigation. They are trying to deny the claim. ( - - a small car and it takes less than $25.00 to fill it up )... |
Bank of America Bank account or service using a debit or atm card November 26, 2016 - Bank of american wo n't submit - corrections for credit inquiries to - credit bureau Inquiry -/-/2016 and Inquiry -/-/2016. This has been an issue since late -. After the first inquiry. Needs to be submitted to -.... |
Bank of America Bank account or service using a debit or atm card November 24, 2016 - My debit credit card has been declined at drug stores on multiple occasions over the past 4 - 5 years.The attempted purchases were by my Wife who is buying her medications to treat her - -.She travels 4 hours by car to get the Best prices on her many Meds that she takes..I have complained to this Bank of America several times which has not been successful. My next step after you will be civil litigation with puntative damages to be accessed in time.Bank of America is a Disgrace to all who can not get their lifesaving Meds with their debit card and has had to use Cash for the past 4 years... |
Bank of America Bank account or service using a debit or atm card November 23, 2016 - I had a had care visa card with bank of america. There was an expense for $940.00 on -/-/- for a dental charge. I mailed in a copy of the receipt to Bank of America. On -/-/-, I received a letter from Bank of America claiming that they never received my letter which was due on -/-/- and that they are now going to report the amount on a - - form. I indicated that I was not aware that they had not received it and would provide another copy and they indicated that since the deadline had passed there is nothing they can do.... |
Bank of America Bank account or service using a debit or atm card November 22, 2016 - Bank of America reversed fees that were charged to my account by -. There was a world wide computer glitch on -/-/2016 the day my child & I were scheduled to travel. I had travel insurance from -. Which is a $100.00 rip off. It claims to compensate the traveler for lost luggage, delays etc repatriation, up to $25000.00 but it is pointless to buy as they could not help me at all. I bought tickets for myself and my child to fly from - to - because her father is in -. The glitch happened as we were at - airport & no one called us to say it was impossible to change the tick... |
Bank of America Bank account or service using a debit or atm card November 17, 2016 - I filed for fraudulent activity on my account ending in - for -. Bank of america only submitted one as fraudulent then went on to reverse the transaction without any explanation or followup. They credited me - - i didnt file a claim for -. I filed a claim for - individual withdrawals for - each. My claim on account was reversed and now is overdrawn by almost - dollars and being charged fees everyday. Not one person has reached out to me and when I tried to contact - - again, left multiple voicemails without a single call back... |
Bank of America Bank account or service using a debit or atm card November 16, 2016 - My debit card was stolen and used by someone I was introduced to by a mutual friend concerning selling - for my new business -. I trusted my friend - who introduced me to her cousin - who - ( I would later find out -, has several names including - or -, and - has since moved to - ). I was introduced to the gentlemen and he gave me information regarding - in - as well as - services that will assist me in my new business venture. although I ca n't say for sure it was the gentlemen who stole the card, he was the only person close enough to me that day ( -/-... |
Bank of America Bank account or service using a debit or atm card November 15, 2016 - Deposited 2 checks at BankofAmerica ATM on -/-/2016. Machine jammed with 2 checks stuck inside. Bank did not turn machine off. Bank Teller ( Teller Assist ) told me it would have to be recovered when machine was serviced and to file a claim. Filed claim immediately. Machine serviced on -/-/2016. Per bank rep, all checks removed and part of process is checking for jammed checks. As of - CST -/-/2016 Bank still can not tell me if my - checks were recovered from machine. Bank says may take " up to 45 days '' to determine if checks were recovered or not. By then the machine will ha... |
Bank of America Bank account or service using a debit or atm card November 6, 2016 - I want to submit a complaint for Bank of America I used to be a customer I think I 'm no longer a customer since -/-/2016 due to some fraudulent done to my account. What happened was I applied for a long-term loan at home and I was approved for $1500.00 not knowing that these people who I applied for a loan never existed. On the day that it happened I looked into my account and I saw that I was overdrawn $460.00 I panicked so I went down to one of the branches I will need to speak to a loan officer but she really was n't any help she told me I had to call the claims department and Recove... |
Bank of America Bank account or service using a debit or atm card October 27, 2016 - My debit card information was somehow stolen around -/-/2016 and someone was able to spend $460.00 from my account over that weekend. Bank of America 's automated system contacted me on Sunday about unusual activity on the account so I checked my transactions and noted several purchases pending that I did not make. A claim was opened and within - weeks bank of america concluded their investigation and determined that the charges were valid. I do n't know how bank of america made this determination but it is completely incorrect. I am a victim of fraud and I did not make those purchases.... |
Bank of America Bank account or service using a debit or atm card October 26, 2016 - my account was hacked i notified the bank when i realize my money was taken out and a fraudulent check was put in my account.the bank reimbursed me now telling me the money withdrawl was ok. which wasnt the case. it was bank of America... |
Bank of America Bank account or service using a debit or atm card October 18, 2016 - Originally submitted a fraud claim to Bank of America ( BofA ), through identitytheft.gov, - -, 2016, in which they settled a portion of the claim and have yet to settle the latter portion.. The second portion was resubmitted - -, 2016. BofA stated it could take up to 90 days to complete their investigation. I have not received any correspondence from them. The second portion is of similar transactions as the first portion and should be an obvious conclusion. Supporting documentation is available as needed.... |
Bank of America Bank account or service using a debit or atm card October 18, 2016 - I just wan na start with saying I am upset on how the Bank of America customer service rep treated me over the phone when I called to try to get my $210.00 back from a charge I never authorized to be made! I hate doing these claims, but when I know I was done wrong I would like my bank to have my back, and best interest! I am old and do n't have a lot of money and live day to day. - took money from my account I did not authorize, and theyou could n't do anything for me, so they told me to call my bank and they should help me, but all I been getting is a runique around. They call me from a... |
Bank of America Bank account or service using a debit or atm card October 17, 2016 - In - of 2011, I had some fraudulent activity occurring with my checking account through Bank of America. The activity happened at an ATM, which is fully equipped with cameras. Upon learning of the incident, I immediately filed a police report with the - police department and submitted a copy to Bank of America. Now even after submitting a copy of the police report and being told that the person on the camera was not me, I was told by the bank that the only way the fraud could occur was for someone to have access to my pin number, which was in a sleeve with my card, as this was a new acco... |
Bank of America Bank account or service using a debit or atm card October 15, 2016 - About two weeks ago I see on my bank account that - had taken out $210.00 or so and I was thinking for what, because my wife always pays that with her card! I do n't make much money, and I am - - - already. I called - and they charged both our accounts and they said theycould n't do anything about at this point and call my bank to get my money back! So, I do so and the customer service rep was horrible! I said I wanted to get my money back cause I did n't and never authorized this charge, and right away the rep tells me to call the merchant, and I explain I did, and then the r... |
Bank of America Bank account or service using a debit or atm card October 12, 2016 - I had gone to - - to buy sofas. The woman at - - had made an error in an ottoman and had cancelled one part of the purchase and billed us again. Bank of America has flagged it as fraudulent and we agreed, not recognizing the charge. Our debit card was called and the funds for the sofas were held in limbo, the bank saying that it had gone through but then - - saying they had not gone through. - - then wanting us to charge our card again. Finally we cancelled the purchase but while waiting for he - to be credited back to our account, our account was in the negative and... |
Bank of America Bank account or service using a debit or atm card October 12, 2016 - I was a victim of debit theft. The person actually went to the atm and withdrew money out my account. My car was stolen in the time period between you dont have money and pay day. I really dont use my card to much then but to fill up my tank. So when I did call Bank of america I filed my claim. I told them my pay check is coming will you be taken money from my check. When the people stole my money they took my pay check money. So I went a whole week with out pay. I was reassure my money was safe. I am behind on bills. Bank of America took my whole pay check. I was able to take - dollars out... |
Bank of America Bank account or service using a debit or atm card October 6, 2016 - I 'm filling a complaint towards Bank Of America for the worst treatment that i received as their loyal customer. My money was withdrew by someone that i do n't know totaling $2.00 and i reported the incident to Bank Of America. Hoping to get a solution but instead my claim got denied for three times. I also wrote a letter already to their Debit card operation team ( as requested ) but their decision still remain the same. I was told the reason my claim was denied is because every withdrawal was made with pin being entered correctly. And i was also told that there 's no fraud pattern detecte... |
Bank of America Bank account or service using a debit or atm card October 5, 2016 - I got a call from IRS saying I need to pay off my fine for Tax Evasion TODAY or else I would go to jail because there is a warrant for my arrest. Being tremendously scared I complied. Although in my head it sounded fishy and like a scam, I was just super worried and did what they told me. They said I could talk to nobody about this at all and I must be on the phone with them at all times. They told me to withdraw $1500.00 from my Bank of America. After doing so I went to multiple - and bought - - Gift Cards and then they redeemed the code on the back. I am fighting hard to get my mo... |
Bank of America Bank account or service using a debit or atm card October 3, 2016 - Bank of America is refusing to allow a credit back from a vendor who did not have a return policy for products posted in their store at the time of purchase. I attempted to make a return valued at $- -/-/2016 and the store would not allow it citing that they would only give a store credit. I attempted to return the item within 9 days of purchase. They refused the items and I contacted Bank of America's dispute department while I was at the vendor. I took several pictures of the register area and surrounding counters and walls showing that there was no posted return policy for a customer t... |
Bank of America Bank account or service using a debit or atm card September 29, 2016 - Over the course of three months, I discovered I had $14000.00 worth of fraudulent charges on my debit card. I notified Bank of America and they refuse to cover it. I had been seeing a woman during this time and it turns out that she was the one who was running up my debit card. I have filed a police report, submitted time sheets that prove that I was at work when some of these charges were made, and I even submitted a transcript of text messages between her and I where she admits that she was the one who charged up my cards. Bank of America has covered $3800.00, but wont cover the other $... |
Bank of America Bank account or service using a debit or atm card September 28, 2016 - My name is - - and I filed a debit card claim on -/-/2016. On - - I noticed that my driver 's license, credit cards, debit card, social security and pin was stolen from dorm. I also discovered that a substantial amount of money was stolen out of my bank. I immediately notified the authorities. It has been determined that my room and other student 's rooms have been broken into. My money was taken from - while I was in - in class. My professors have testified that I was in class when some of the charges were being done and my swipe card and survellienance cameras also pr... |
Bank of America Bank account or service using a debit or atm card September 28, 2016 - My name is - - and I filed a debit card claim on -/-/2016. I am appalled at Bank of America 's blatant disregard for the importance of my claim. Bank of America had failed to thoroughly investigate my claim. I was told that my claim # - was denied for - reason and that the other - claim numbers # - & # - were denied for the same exact reason in which was just copied and pasted to the other claim results. If thoroughly investigated how can the denial reason be the same when a pin was n't used for claim number -. After conducting my own investigation it was determin... |