Bank of America Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Bank of America Bank account or service department,

Checking account Using a debit or ATM card Arizona

I received - fraudulent charges over a two day span that were applied to my checking accounting totaling an amount of $2700.00. I contacted Bank of America on the second day when I noticed the charges, and had them closed all the cards associated with the account to stop all activity. I submitted a claim which was processed and returned back to me a week later that advised my claims was rejected due to the charges processing correctly. The evidence regarding said charges clearly demonstrations that all $2700.00 was fraudulently removed from my account. Date : - -, 2016 -, AZ - Checking Account Ending in - Claim Number : - Initiation date : -/-/2016 Bank of America Claims and Disputes -, NC - Dear Sir or Madam : I am writing to dispute fraudulent transaction ( s ) on my account in the amount of $2700.00. Unless this is an error on your part, I can confidently assume to be a victim of identity theft, because I did not initiate and approve the transaction ( s ). I am requesting that the transaction ( s ) be removed from my account and all


my position. Please investigate this matter and remove the fraudulent transaction ( s ) as soon as possible. I have filed a police report with the - Police Department located at -, AZ -. The phone number to the police department is -. I filed my report with Officer - and his badge number is -. The police report number is -. I have filed a complaint with the Office of the Comptroller of the Currency ( OCC ) on - -, 2016. My case number is -. Also on - -, 2016, I filed a complaint with Federal Deposit Insurance Corporation ( FDIC ) to help facilitate the investigation into my claims with Bank of America. Sincerely, - -

Bank of America customer in Arizona
Dec 28, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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