Bank of America Bank account or service department,
Checking account Using a debit or ATM card Florida
I authorized a one time charge to my debit card in -/-/2016 to pay for personal training services for a friend. I was charged in -/-/- and -/-/- for these services. I disputed the charges with my bank. I received a copy of a contract that was signed. At no place did it have my signature because I did not sign or agree to recurring charges. My bank ( Bank of America ) told me that they would only refund one charge but would decide in the business 's favor in the other case. They told me to contact the business, which I did. The business told me they would accept any decision my bank made on these charges and they could not do anything on their end. Once again I did not sign anything nor authorize any debits for -/-/- and -/-/-. Attached is the billing dispute form which does not have my signature anywhere. I also did not authorize these debits.
Bank of America customer in Florida
Mar 29, 2017
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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