Bank of America Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Bank of America Bank account or service department,

Checking account Using a debit or ATM card Florida

I authorized a one time charge to my debit card in -/-/2016 to pay for personal training services for a friend. I was charged in -/-/- and -/-/- for these services. I disputed the charges with my bank. I received a copy of a contract that was signed. At no place did it have my signature because I did not sign or agree to recurring charges. My bank ( Bank of America ) told me that they would only refund one charge but would decide in the business 's favor in the other case. They told me to contact the business, which I did. The business told me they would accept any decision my bank made on these charges and they could not do anything on their end. Once again I did not sign anything nor authorize any debits for -/-/- and -/-/-. Attached is the billing dispute form which does not have my signature anywhere. I also did not authorize these debits.

Bank of America customer in Florida
Mar 29, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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