Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Using a debit or ATM card California

Someone obtained my debit card information/number and used my card for appox $ -- purchases and gas. I didnt notice until my statement showed a purchase at - in -, CA while I was in -, CA. How could I have possible been in cities - miles apart on the same day? If Bank of America were to check my account for the past 5 years, theyd see I never visit these places that the theif used my debit at. Bank of America has now refused the claim twice. The total of the charges were $380.00, claim ID # -. How does someone obtain your card number and use it and how is the bank not responsible to keep your monies safe?