Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Using a debit or ATM card Georgia

A thief reproduced a copy of our Bank of America Mastercard/debit card and used it in multiple instances. On -/-/2016 the thief used the card at - - in -, Georgia once for $730.00, then for $380.00 the same day. The funds in the account were exhausted and the thief continued to attempt to use the card 8 more times unsuccessfully. Bank of America is claiming that this was not a case of fraud, implying that we did this ourselves. They are refusing to pay us back the amount of $1100.00. We obtained a police report.