Review and analysis of over 41 complaints against TD Bank US Holding Company
TD Bank US Holding Company consumers have reported over 41 official complaints related to Account opening, closing, or management. Out of the 41 consumer complaints against TD Bank US Holding Company, 12% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank US Holding Company responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against TD Bank US Holding Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
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TD Bank US Holding Company Bank account or service account opening, closing, or management July 22, 2016 - I have a checking account at TD Bank. It is an account in both my brothers name and mine. We set the account up in New Jersey, where my brother lives. The reason we set it up was for my brother to be able to make deposits frequently into the account so that I could have money for food and also for co-pays to my doctors. I am a -, so I go to the doctors quite frequently. Recently, I checked the account and realized that we were being charged $10.00 a month because the balance fell below $100.00. I questioned the bank person on this and told her we were never told this when we set up the ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management July 13, 2016 - TD/TARGET ACCOUNT NUMBERs : - -/-/- - - -, - -, -- - - PHONE : - ATTENTION TO DISPUTE DEPARTMENT : Dear Sir or Madam : I am a victim of identity theft. An identity thief used my personal information without my permission to open an account several account in my name this debt is not mine. I have enclosed proof of my identity and a copy of my Identity Theft Report. In accordance with the Fair Debt Collection Practices Act, I am asking you to stop collection proceedings against me and stop communicating with me about this debt, except as the Fair Credit ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management July 9, 2016 - I closed my account in person at the -, NJ TD bank branch months ago. Then a month later I received a statement in the mail showing I had a negative balance for account # -. I called and spoke with a representative and they assured me they fixed the error and I would not receive anymore such statements. Today I received another statement for this account showing a negative balance of - dollars due to maintenance fees on an account that was supposed to be closed! I do n't know what else to do!... |
TD Bank US Holding Company Bank account or service account opening, closing, or management July 8, 2016 - On - -, 2016 my aunt passed away who had - bank accounts with TD Bank. Prior to her passing she told me that me & my son were named beneficiaries to all - accounts plus others in other banks. On - -, 2016 my son & I went into the TD - -, NY branch to claim the accounts. We were told by the customer service rep that we were not the beneficiaries & that there were none listed & that we would need to go to - Court to get Letters of Testementary to be able to get any information on these accounts. Since these accounts were totaling over - we had no choice but to hire ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management July 6, 2016 - In - 2015 I received a promotional offer for credit card from TD Bank. Despite the fact that, I never missed any loan or credit card payment on time and that I had cash in the bank of about - times the credit card limit, the crdedit card was denied. TD Bank then reported this to the credit agency seriously damaging my credit score. I am now at the point of asking for financling of new home and this action of TD Bank will make my credit more expensive. My request to the Bank for removal of the note from all credit agencies has been answered " the Bank is unable to retract the record ''... |
TD Bank US Holding Company Bank account or service account opening, closing, or management June 22, 2016 - I have been with TD bank for over nine years and have personal and business direct account with them. This was regarding by business account. I own a laundromat and that is a cash business, I deposit over $12000.00 a moth in this account and TD bank charges a fee if it supposed $10000.00. One of the bank employees offered to help me set up my account so I avoid that fee. She had made a mistake how she set my account, she has set up my account that I should have $40000.00 in my account minimum ( which is how much a receive from my business in the whole year )!! As a result of this, I h... |
TD Bank US Holding Company Bank account or service account opening, closing, or management June 21, 2016 - Attached please find copies of old CD that TD bank refuses to pay. According to the record " required distribution is -/-/- '' I moved at the time -/-/- and now discovered CD statement are not forwarded but sent back to the bank. I lost track of them until I cleanned out my safty deposit box the bank refuses to pay me when i went to withdraw... |
TD Bank US Holding Company Bank account or service account opening, closing, or management June 15, 2016 - Opened a savings account with TD bank on - - and have made - transactions ( electronic funds transfer ) online to and from my checking account. Was informed by TD that it is their policy to only issue quarterly statements, regardless of the number and nature of transactions made in that month. Regulation E 1005.9 directly refutes that policy.... |
TD Bank US Holding Company Bank account or service account opening, closing, or management June 6, 2016 - I confronted TDbank in - ma. I explained that our accountant - - was in our opinion had stolen the funds from our lottery ticket for - dollars. - - - - - - ma, has been charged and convicted .we had our house broken into all files stolen.police report filed .i closed this account and I have never received any paperwork on this account as we closed it and now - tells me I owe this bank - I owe nothing and this is interfering with me obtaining a proper safe home for myself and my - child this account reports closure status unknown and a report date of -/... |
TD Bank US Holding Company Bank account or service account opening, closing, or management June 1, 2016 - On Saturday, - -, 2016 we closed our TD checking account because TD started charging a $24.00 fee. We were not informed and was never charged a fee before. On - -, 2016 I received an email from TD bank that the biweekly transfer of $340.00 will be completed in three business days. So we went into the - TD branch and they assured us that the transfer will not happen, that the transfer was turned off in the TD system. Well on - -, 2016 TD withdrew $340.00 from our - checking account causing our - account to be over drawn. On - -, 2016 I just got another em... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 29, 2016 - States that my funds availability would be on the next day, my funds were n't released and a representative stated that I would receive a $100.00 until the check clears. Called in the next day and a manager stated that 's not the case.... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 18, 2016 - I was scammed by someone that opened an account at TD Bank. They were able to open an account - identifying themselves officially on the account as " - ''. They told TD Bank that it stood for - - - -. As part of their scam which was successful ( when I wired money to them thinking I was buying a car ) they told me that stood for - - - Account. Why anyone receiving large sums of money should n't have to identify themselves -I have no idea. But TD Bank is making it easier for Scam Artists to operate in this way. I 'm sure the scam artists appreciate TD Bank accommodating ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 17, 2016 - I applied for a TD Go account on -/-/2016 for my grandson who is going to co to college. I have called several times giving my order confirmation # and authorization no. to many of your customer service representatives who at any given time have absolutely no answer as to why this account, or car has not been issued. Each time I call I get a different person of course and they no nothing and I am being told there is no one you can speak to regarding what is happening. I am extremely angry with TD bank as I have been a customer for - years and can not understand this form of business d... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 17, 2016 - I have an overdraft account with TD Bank. The statements come the first week of the month with a due date the last day of the month. I will pay the balance in full by mid-month and receive a statement the following month with an interest charge even though no further draw has occurred and the previous balance was paid in full. They claim that their policy is to bill on an average monthly cycle. So even though 3/4 of the month has - balance they are still collecting interest for that time period. Interest should only be calculated while a balance exists. This system makes it nearly impossibl... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 12, 2016 - have a personal loan with TD Bank terms are five yrs I can not get a print out of my payments have extreme difficulty when I request it told since it is an automatic deduction each month there is no print out for me to see. Absurd I willnot go paperless there is enough identity theft as is.... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 6, 2016 - I enquired at an ATM about my account balance, at TD Bank. I now see that I have been charged $3.00 for the enquiry. There was no warning at the ATM machine that I would be charged. When I called TD Bank to complain the person who answered agreed that this is - of their more obnoxious, non-transparent fees but he could not do anything about it. Can you look into this ludicrous fee and the lack of transparency. Thank you. The account is a TD Business Convenience Plus account, although I understand now from the bank that it applies to other banking products at TD Bank.... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 5, 2016 - Several months ago I received a debit card from TD Bank which I did not request or apply for. I promptly cut it up and threw it away. Two days ago I received a bill for $33.00 from TD Bank for Sustained OD Fee, Maintencance Fee, Paper Statement Fee. I have called TD Bank twice and after lengthy telephone hold periods I was asked for the last - digits of my social security number ( how did they get that ) and told to go to a branch office to cancel this fraudulent account. It is not convenient for me to go to a TD Branch office. Please see the attachment. Thank you very much for your hel... |
TD Bank US Holding Company Bank account or service account opening, closing, or management May 2, 2016 - I have filed police report on -/-/-, case n. -, I was called by TD bank Fraud department that my TD bank card was being use and they closed the account. I was asked to open a new account and I was able to dispute the charges from account # - during this period I was still fighting with TD bank car loan service, I was asked to go to local branch to talk to someone about late payments or missing checks. I requested payment record from -/-/- to -/-/-, I was told by the bank that the only things will be provided is bank statement, not copy of checks. if I want copy to be i... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 21, 2016 - I originally signed up online for a checking account promotion in -, receive a $150.00 bonus for making - debit card purchases within 90 days. In those 90 days, I made over - debit card purchases but never received the bonus. It has been over 5 months, and every time I contact customer service, they give me the runaround, 'forwarding ' my messages to departments who never respond, or erroneously telling me to contact a third party company ( - - ) which fulfills an unrelated checking account bonus for a free phone. I would not have signed up for this account if I did n't rece... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 21, 2016 - My wife and I have had a joint checking account/savings account at TD bank in -, NY. The checking account is called " relationship checking ''. It was opened on or about -/-/-. I looked up their different checking account plans and saw for the first time that they are not supposed to charge a monthly maintenance fee to process my accounts since I keep substantial sums between my checking and savings account held by them. I noticed that I have been improperly charged $ -/mth for almost 4 years. On -/-/-, I met with assistant store manager, - -, who acknowledged... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 8, 2016 - I am a - year old victim of check Fraud. I hired a handyman named - -. He stole numerous checks and forged my signature. The signature on the checks that he forged was very different from my signature. I never authorized him to sign the checks. TD bank cashed the checks totaling $8600.00 without confirming the signature and assessed me another $1500.00 in returned check fees. I could not address this because I was in the hospital and - following -. When I was physically able to challenge the forged checks TD bank only refunded $2600.00, stating I took to long to challenge ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 4, 2016 - Can someone please investigate -, Vermont? - - has charged a fee of over $3000.00 (! ) to hand deliver documents a few blocks across town. They declined to act as Executor for my father 's Estate, though the representative, - -, had offered to settle it! My parents had a Trust with - - for many years ( more than 20 years ). - - was to act as Executor, as well as Trustee, for my parent 's trust fund. They ( very slowly ) settled my mother 's - - Trust Fund Estate. A year later when my Dad passed, - - contacted us to say that they were declining t... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 2, 2016 - Fed up with - - charging excess overdraft fees I open up a checking account at tdbank. In one month tdbank charged me $250.00 in overdraft fees and - of them occurred when I was transferring money from - account to another account over the - - weekend. TD Bank twice charged me overdraft fees on the same day I got a direct deposit I spoke to the bank about it and while they promised to refund - of the overdraft fees they still have n't done it. I am really fed up by being ripped off by Bank - - - - and now TD Bank. I am guessing I 'm not the only person who 's... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 2, 2016 - Hi, TD BANK FALSIFIED DOCUMENTS AND BANKING TRANSACTIONS IN ORDER TO PROFIT WHICH IS AGAINST THE LAW UNDER THE FCC LAWS. TD BANK CHARGED ME $150.00 NSF FEES FOR A MISLEADING BANKING TRASACTION THAT TD BANK SAYS WAS $250.00, BUT THE TRANSACTION WAS ACTUALLY $140.00, THEREFORE TD BANK LIED IN ORDER TO PROFIT AND THEY MANIPULATED THEIR BANKING SYSTEM IN ORDER TO PROFIT BIG MONEY FROM LOW INCOME FOLKS LIKE ME FOR THE PAST YEAR. NOT ONLY DID THEY MANIPULATE THEIR BANKING SYSTEM BUT THEY ALSO COMINGLED THEIR FUNDS REPEATEDLY WITH MY ACCOUNT IN ORDER TO PROFIT. I HAVE REPEATEDLY REQUESTED FROM ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management March 1, 2016 - On - -, 2016 I opened a account at TD Bank - - -, -, PA -, AND FOR 3 WEEKS NOW I HAVE BEEN BOMBARDED AND THEN REBATED ( -AFTER COMPLAINING - ) WITH OD FEES! And then Bombarded again!!! 3 weeks in a row. ALL with no access to a account statement! On-line or otherwise. BUT NEVER FULLY MADE WHOLE BY THIS BANK! AND THEY DO N'T SEEM TO CARE AND JUST PASS THE BUCK!! The Customer service rep - -. I have learned is part time and in college. When I inquired about my Paychecks and availability, I was advised by - that my - check deposits would be available the next busi... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 23, 2016 - I 've been a customer of TD Bank NA ( formally, - - ) for more than a decade. Now TD Bank said they will close my accounts for no reason. I depend on over - vendors and bill pay and automatic debits to use my accounts and - of TD Bank. Also, some accounts are with my partners. They can not be closed. Please look into this and keep all my accounts OPEN. There are no issues nor concerns. ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 18, 2016 - Hello, I recently opened a TD US account via phone. I was given an account number, routing number at the end of the phone call. I provided my address in the US and also my - Address for them to send my " welcome '' packet. When I got home I transferred - usd to that account via external transfers. This was -/-/-. The money left my - account and has been in limbo since. I also transferred another - on the -. Neither of these transfers ever hit the account, or were credited as the account was never " activated '' because I did not fill out the signature card as it was sent to... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 17, 2016 - I filed Chapter - in - -, and my case was discharged on - -, -. TD Bank - was included in my Chaper - and was paid in full by the Trustee for my car loan. I called TD Bank on - -, - to have my car title released to me. I spoke with numerous customer service reps. who assured me that it will sent to me. I finally received it in - -. I have been trying to get incorrect information on my credit report removed since - -, -. TD Bank - is reporting that I have been 30 days late for - and - -. I have been working with - in the Bankruptcy ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 15, 2016 - My husband opened a - - - account for our daughter with - Bank. Last known statement was sent to our address in -, GA in -. We have since moved to a couple of different addresses and lost track of the account. Our daughter is now scheduled to graduate on -, -. We located the last known statement dated - -/-/- ) and called TD Bank to inquire about the funds. - Bank was bought by TD Bank in -. TD Bank states that they do n't have any record of our account because it must have been dormant prior to their acquisition of - Bank in -. TD Bank suggested... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 12, 2016 - I opened up an account over the phone with TD Bank. The person I spoke to said that I can take care of everything over the phone. She said in order for that count to be activated I need to deposit money. I decided that I did not want to use TD Bank and call to cancel the account they said they can not verify who I am over the phone as the account was never activated. They said that if I keep the account that says I will be getting charged fees for not having the minimum balance but they would still not be able to close the account for me over the phone. ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management February 10, 2016 - I had tried to open an account online and my initial deposit did not hit the account. I then received a letter saying my account would be closed because my initial deposit was not made, instead of closing the account they left the account open and kept charging me fees. ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 27, 2016 - On the year -, I had an overdraft account of $520.00 with - Bank Acct # - now its named TD Bank. In - I attempted to open a checking account and was unable being that I was added -. I am aware that I have to pay my debts but I read that being that this debt is more than 15 - old TD Bank should not have reported me to -. I am in the process of filling Bankruptcy and not sure if this presently should apply. I am sending this complaint for you to be aware that TD Bank has made it quite difficult/impossible for me to open a checking account which presently I do not have, ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 27, 2016 - Y bank TD bank charged me enormous overdraft fees I did not sign up for this service ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 21, 2016 - Dear CFPB, I had a checking account with TD Bank. I had a positive balance with $500.00 in my account. I did not use my account for almost a year and then I received a notice that I owed TD bank $450.00 dollars. My account was closed and it was sent to collection agency. Unfortunately, TD bank is not helping me, even though this was probably their error or mishap of information ( stolen check or identity ). I am kindly requesting CFPB to please ask TD Bank to please probe my account and see who used it and why I owe them $450.00. ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 16, 2016 - TD BANK SENT ME OUT LETTERS TELLING ME I HAD 20 DAYS ... ... THEY CHARGED OFF MY ACCOUNT BEFORE THE 20 DAYS ... .THIS IS A BREACH OF COMMUNICATION ... ..I WENT INTO THE BRANCH ... - - - A PERSONAL BANKER AT THE - BRANCH IN - MD LIED TO ME ... .SHE WAS SUPPOSE TO CREDIT MY ACCOUNT $50.00 ... SHE DIDNT ... SHE WAS WAS SUPPOSE TO CONTACT THE TD BANK COLLECTION DEPARTMENT SHE DIDNT ... SHE LIED TO ME ... THERE PRACTICE AT THIS BANK ARE DECIEVING AND MANIPULATIVE.I WILL BE FILING A FEDERAL LAWSUIT IN US DISTRICT COURT THIS WEEK FOR - - DOLLARS ... I AM SUING FOR A BREACH COMM... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 13, 2016 - I had spoken with a representative to close my account. The account was not closed and kept getting charged maintenance fees without my knowledge, eventually causing it to overdraft. I found out about the overdraft via a letter received on - -, 2016. I visited a branch on - -, 2016 to speak with a representative to try to resolve the issue. I was informed that the account had been charged off on - -, the same day I received the overdraft notice. ... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 11, 2016 - TD BANK HAD AN ONLINE PROMOTION E-HIBIT - AND IT WAS A $150.00 BONUS IN 60 DAYS OF FULLFILLING REQUIREMENTS.FIRST WAS TO USE THE ONLINE PAGE TO APPLY, AND HAVE - DEBIT TRANSACTIONS WITHIN 60 DAYS.I COMPLETED ALL THE E-ACT REQUIRENENTS AS MY E-HIBITS SHOW CONCLUSIVELY. AFTER 60 DAYS NOTHING SHOWED UP AND I CALLED AND SENT EMAILS AND TRIED TO VISIT A BRANCH THAT WAS UNE-PECTEDLY CLOSED IN THE MIDDLE OF THE DAY.IT IS YOUR BASIC SCAM OF PHONE TAG WITH - E-CUSE AND LIE AFTER ANOTHER WITH MANY, MANY REASONS FOR YOUR NOT QUALIFYING FOR THE BONUS, EVEN THOUGH YOU DID ALL REQUIREMENTS AND A... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 8, 2016 - I opened an account with TD Bank. I moved out of the area ( from - to - ). I called to close my account. I was told that I could not close the account over the phone - I had to mail a notarized letter to close the account. The letter had to be sent to the branch where I opened the account but the representative could not tell me where I opened my account for security purposes. It 's been years since I opened the account and it was in - - there are dozens of possible locations. I guessed as to which branch I opened the account at and I sent a notarized letter via certified mail, whic... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 8, 2016 - In - 2015, my banking information was somehow compromised, and $560.00 was fraudulently taken from my TD bank checking account through an old - account. When this fraudulent charge occurred, it caused my checking account to have a negative balance. I then received - overdraft fees totaling $140.00 for purchases that were already pending on my account at the time of the incident, and had no access to any of my funds for over 3 days. - customer service refunded me the $560.00 the next business day. However, TD Bank, refused to give me the $140.00 in overdraft fees back, say... |
TD Bank US Holding Company Bank account or service account opening, closing, or management January 6, 2016 - My parents bank with a well known bank that I will not name as fear of retribution. My name was on their account. My parents were scammed out of close to $30000.00 dollars. The bank manager told me she tried to stop my parents and told my father to " call one of your children '', and yet, never picked the phone up to call me. And yes, they admit to " some mistakes were made '' but that is not good enough for me. I would like to see that the banking industry do more to protect this vulnerable population. I would like to see that steps be put into place that when a family member calls to alert... |
TD Bank US Holding Company Bank account or service account opening, closing, or management December 28, 2015 - In - of 2014, I had inquired about opening a personal savings or checking account with TD Bank, as my - previous business accounts were closed in conjunction with a failed business. I was told that I could open a checking account, and that I would not be charged fees if the account were opened with a minimum balance of $100.00, which I did. As no further transactions were conducted, there was never a reason to inquire about the account. When I returned to the bank 1 year later, to begin making deposits, I was told that my account was closed, my $100.00 was gone and that I owed the ... |