Checking account Account opening, closing, or management
TD Bank US Holding Company Bank account or service department,
Checking account Account opening, closing, or management Maryland
I opened up an account over the phone with TD Bank. The person I spoke to said that I can take care of everything over the phone. She said in order for that count to be activated I need to deposit money. I decided that I did not want to use TD Bank and call to cancel the account they said they can not verify who I am over the phone as the account was never activated. They said that if I keep the account that says I will be getting charged fees for not having the minimum balance but they would still not be able to close the account for me over the phone.
TD Bank US Holding Company customer in Maryland
Feb 12, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with non-monetary relief
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