TD Bank US Holding Company Bank Account Or Service Complaint

TD Bank US Holding Company Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

Hello, I recently opened a TD US account via phone. I was given an account number, routing number at the end of the phone call. I provided my address in the US and also my - Address for them to send my " welcome '' packet. When I got home I transferred - usd to that account via external transfers. This was -/-/-. The money left my - account and has been in limbo since. I also transferred another - on the -. Neither of these transfers ever hit the account, or were credited as the account was never " activated '' because I did not fill out the signature card as it was sent to my US address. I 've had numerous bank representatives call the TD us account, I 've called at least 4 times, we 've had TD north sent my signature card to them. I 've been told something different every time I 've called. I even had a bank manager call a supervisor and


accept a Signature card from a - TD b/c I was an American citizen. This is the first time I 've heard that after dealing with this for almost - weeks. So basically I have - dollars in no mans land, TD wo n't accept it, but wo n't send it back to my - - account. I called - and they 're stating that it could be another 10 days until I receive my funds back. This is - not acceptable. I need my USD back in my - account ASAP/today. Simply put, not one bank rep knew what they were talking about, and I 'm the one that has to pay the price. PS this - rep from TD was probably the worst customer service experience I have ever had in my life. I spoke to him at - -/-/2016