TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Account opening, closing, or management

TD Bank US Holding Company Bank account or service department,

Checking account Account opening, closing, or management District of Columbia

I had spoken with a representative to close my account. The account was not closed and kept getting charged maintenance fees without my knowledge, eventually causing it to overdraft. I found out about the overdraft via a letter received on - -, 2016. I visited a branch on - -, 2016 to speak with a representative to try to resolve the issue. I was informed that the account had been charged off on - -, the same day I received the overdraft notice.

TD Bank US Holding Company customer in District of Columbia
Jan 13, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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