Checking account Account opening, closing, or management
TD Bank US Holding Company Bank account or service department,
Checking account Account opening, closing, or management District of Columbia
I had spoken with a representative to close my account. The account was not closed and kept getting charged maintenance fees without my knowledge, eventually causing it to overdraft. I found out about the overdraft via a letter received on - -, 2016. I visited a branch on - -, 2016 to speak with a representative to try to resolve the issue. I was informed that the account had been charged off on - -, the same day I received the overdraft notice.
TD Bank US Holding Company customer in District of Columbia
Jan 13, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with monetary relief
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