TD Bank US Holding Company Bank Account Or Service Complaint

Savings account Account opening, closing, or management

TD Bank US Holding Company Bank account or service department,

Savings account Account opening, closing, or management Georgia

My husband opened a - - - account for our daughter with - Bank. Last known statement was sent to our address in -, GA in -. We have since moved to a couple of different addresses and lost track of the account. Our daughter is now scheduled to graduate on -, -. We located the last known statement dated - -/-/- ) and called TD Bank to inquire about the funds. - Bank was bought by TD Bank in -. TD Bank states that they do n't have any record of our account because it must have been dormant prior to their acquisition of - Bank in -. TD Bank suggested that we call the State unclaimed property department in Delaware, Maryland and Georgia. I contacted the unclaimed property in the States mentioned and they do n't have any record of the account being sent to them. The State of Delaware informed me that they would need a letter from TD or - Bank stating that account funds were sent with associated details before further research can be performed. TD Bank is stating that they ca n't help, because there is n't any current record of the account. This is a good bit of money and my daughter needs it desperately to get into college. Can someone from TD Bank please pull the account history from archive and explain what happened to the account.

TD Bank US Holding Company customer in Georgia
Feb 15, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

Consumer disputes how TD Bank US Holding Company handled their complaint

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