Review and analysis of over 453 complaints against Regions
Regions consumers have reported over 453 official complaints related to Account opening, closing, or management. Out of the 453 consumer complaints against Regions, 16% were disputed by the consumer (i.e. the consumer was not happy with how Regions responded to their complaint) and 93% were processed in a timely manner. 21% of consumer complaints against Regions resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Regions Bank account or service account opening, closing, or management February 9, 2016 - This is a complaint about Regions Bank and a warning to everyone out there about this banks on-going promotional frauds and consumer abuse. They advertise numerous promotional bonus offers to consumers to open a new bank or credit card account - offers which specifically offer dollars bonuses ( $100.00 ) - but BEWARE - after you sign up - getting the actual bonus will be an outrageous hassle. This bank appears to have an organized scheme to delay and deny ACTUAL PAYMENT OF THE BONUSES by stalling hassling and denying consumers under the guise of " confirming '' or verifying '' whatever comes... |
Regions Bank account or service account opening, closing, or management February 8, 2016 - I have a customer at regions Bank in - Georgia. I placed my daughter as beneficiary on my checking account when I open my account several years ago. My bank is in a small town everyone knows everyone my daughter went to middle and high school there everybody knows who she is. The first incident occurred the year I opened my checking account. My daughter and her husband have their own checking account at the same branch. - day she came in and could not remember her checking account number they asked her for her social and it pulled up her name up on my checking account and gave her an acc... |
Regions Bank account or service account opening, closing, or management January 21, 2016 - While signing up for a checking account at Regions Bank, the banker asked me if I would like to opt-in or out of overdraft protection. The camera on my motorcycle helmet was left on, though not intentionally, and recorded me verbally telling the banker to opt-out of overdraft protection. So I go home and notice I have a hard inquiry on my credit report and states from Regions Bank. I also noticed through my online banking profile that I was enrolled in overdraft protection. It was confirmed that Regions Bank would only do a soft pull and it would not show up on my credit report, but since I wa... |
Regions Bank account or service account opening, closing, or management January 21, 2016 - Bait and switch by Regions bank to sign up for a new bank account. In - 2015, I signed up for a public offer through - - $300.00 offered as a sign up bonus for a new bank account after ( 1 ) opening a - checking account, ( 2 ) making - purchases with the check card and ( 3 ) $500.00 or more in direct deposit. Offer states that once criteria is met, " get a $300.00 credit to your regions account within 120 days. '' Upon signing up for the public offer, I received a welcome phone call from a customer service representative who informed me that I successfully signed up for the ... |
Regions Bank account or service account opening, closing, or management January 20, 2016 - # - - - 1. I took email, code to regions local bank 2. I did - ATM DEBTs 3. A direct deposit more than $500.00 was done Its say very clear, regions bank gives $300.00 bonus, the major problem is were is the $300.00? 4. Is it fake? 5. Is it good for all bank customers? 6. Does a bank have the right to have false claims? ... |
Regions Bank account or service account opening, closing, or management January 19, 2016 - I have a Regions Bank checking account. I was charged approximately $400.00 in overdraft fees for purchases, some quite small. Regions Bank never alerted me that my account had issues. The Regions Bank representatives I contactd in Alabama - - -, - -, - -, - -, and - - - refused to give me the address of Regions Corporate office so that I could write a letter. - - refused to even give me his title. ... |
Regions Bank account or service account opening, closing, or management January 19, 2016 - I received a promo mailer for $200.00 to open up a new checking account ( which is attached ). I went into the branch with the mailer and opened the account. Before leaving I verified that I had met all the requirements to receive the bonus, which the account rep verified. It 's been over a year and I have not received the bonus. I went in to the branch twice to ask why it has n't posted and they could n't tell me why, but said they would " look into it ''. I also called the customer service number and submitted an online secure message through Region 's website and received the same respons... |
Regions Bank account or service account opening, closing, or management January 13, 2016 - I joined Regions Bank with the promise of $300.00 after setting up a monthly deposit of $500.00 and making - purchases with my check card. I met the criteria on -/-/15 and the bank had 120 days to to honor the promotion. I asked a manager to look into it, and she said she would call me on the - or - of - as to when I would receive the funds ... no response yet. I have a friend who joined also at the same time and has not received her money. ... |
Regions Bank account or service account opening, closing, or management January 12, 2016 - My credit/debit card number ( I had possession of the card ) was compromised and used at a gas station some hour plus away from my home local. Then, there was at least - attempt for use of my card the next day - - -, 2015 ) -, I am -. The only reason the - - attempt failed is because I had called the bank regarding the " pending '' charge from the gas station that occured or had a date of - -, 2015 ( called immediately ). I received a letter on Sat, - -, that the activity was normal and no error had occured. Well unless Pennsylvania is a normal activity for ... |
Regions Bank account or service account opening, closing, or management December 16, 2015 - Regions Bank close out my account with out my permission, It was a loan on my saving account, my money, I was paying a note each month, upon closing the account they did n't return the money I paid back into the loan, all I want is what is owed to me, .Loan account number is -, it was paid in full and the bank is still asking for more money.please check into this, It 's really sad when your Bank steal from you.Regions Bank in - - , Mississippi . On - - ... |
Regions Bank account or service account opening, closing, or management December 16, 2015 - I was charged $72.00 in overdraft fees on -. Last time I called about a fee I asked if my line of credit could be setup on my checking account and to opt me out of overdraft. I was lied to about this and was charged $72.00 overdraft fees due to this. I am on a fixed income and can not afford to pay these fees due to their mistake. - of the fees was for $3.00 that should have declined due to being opt out. I never signed a form opting me into overdraft coverage and asked to see if but was told they did n't have it. Please help me get all $72.00 refunded. ... |
Regions Bank account or service account opening, closing, or management December 1, 2015 - I cashed a check from a settlement at Regions Bank - -.Two days after i cashed the check.The placed my account on hold because of -. I didnt open up a regular bank account with them because of my past situation with - - i was still trying to clear up.I deposited my money onto a NOW debit card suggested by employee because of the amount.The check was for $ -.I had made a lot of payments and withdrawals with in two days and this was my plan once i cashed my check.Just after the two days, they said the check needed to be fully cleared and the charges need to post but still close... |
Regions Bank account or service account opening, closing, or management November 14, 2015 - I have a $500.00 revolving line of credit with Regions Bank. I am in the process of trying to close on a condo, so I paid $300.00 last month and yesterday, -/-/2015, the account had a balance of $190.00 in which I made a payment of $200.00. This a.m. I went into the branch to try to get an update statement showing the $200.00 payment with a available credit of $500.00. Unfortunately, the - branch manager could not produce an updated statement showing this payment and available credit. Unfortunately, I discovered Regions had assessed a $37.00 paid in full fee and was able... |
Regions Bank account or service account opening, closing, or management November 4, 2015 - on -/-/15 i went to the regions bank -, ga - to cash a $100.00 check drawn on their bank. they insisted on charging me a 2 % fee ... if this check was drawn on another banking institution, i can see them charging a fee. i just think it 's plain wrong to have to pay a fee to the bank the check is drawn on. ... |
Regions Bank account or service account opening, closing, or management October 29, 2015 - I have a $500.00 revolving line of credit with Regions Bank. I am in the process of trying to close on a condo, so I paid $300.00 last month and yesterday, -/-/2015, the account had a balance of $190.00 in which I made a payment of $200.00. This a.m. I went into the branch to try to get an update statement showing the $200.00 payment with a available credit of $500.00. Unfortunately, the - branch manager could not produce an updated statement showing this payment and available credit. Unfortunately, I discovered Regions had assessed a $37.00 paid in full fee and was able... |
Regions Bank account or service account opening, closing, or management October 21, 2015 - Bank will not give me my funds from my direct deposit. MANAGER IS THE RUDEST I HAVE EVER E-PERIENCED. I called into the Regions Bank - - branch to speak with -, who by the way has not been any type of help at all. She seems to show no passion or concern for my situation. I opened the account online, and for whatever reason the account was closed. They said maybe because of chex system. I went into the branch the day after opening the account and they said it was ok for me to have my direct deposit from my job to be deposited in this account. Acct. The day of my deposit, -/-/15, ... |
Regions Bank account or service account opening, closing, or management October 16, 2015 - Case # - For - - status shows the account was closed, reported lodt or stolen, and never got re issued or assigned new account instructions for the acct to be re opened for by the bank, on both accounts in which now are closed or in active, unable to access online banking as well, the original opening date of the first acct is platinium relations, in -/-/-by me online and by some unauthorized person who received my status and did not maintain the account, then in -/-/- I was issued a reg. - debit card, that was stolen no sooner than I got it, this was reported as well nev... |
Regions Bank account or service account opening, closing, or management October 15, 2015 - I opened a savings account with Regions bank and my banker did not disclose that I had to keep a minimum amount of $300.00 in the account or I would be charged a monthly fee. Now I ca n't even close my account because there is also an early closing fee just to get rid of the account. It 's not disclosed anywhere in my opening packet and I had to search on the bank 's website for a fee schedule PDF where it 's mentioned - it 's not shown anywhere on their site. Regions Bankhttps : //regions.com ... |
Regions Bank account or service account opening, closing, or management October 8, 2015 - My father a retired - year - - Veteran recently passed away and I went to his local bank, Regions, located at - - - - in -, AL to notify them ( and provide a death certificate ). I asked the bank to place a hold on his checking account to prevent any unauthorized debits while we completed the probate process and the bank personnel refused to do so. They were extremely rude and demanded that I provide letters of testamentary from the probate court, even though I was not trying to access the account. ... |
Regions Bank account or service account opening, closing, or management September 26, 2015 - I closed my checking account and two weeks later a debit went through from a company whom I had notified of my new bank account number. Apparently it was n't processed in time enough before the debit hit my bank account. That happened with another company as well. So the bank opened up my account without my permission and let charges go through without notifying me that my account had been reopened by the bank and late charges incurred and also monthly service fee was applied even though I had closed my account. I spoke with them and the balance I now owe is $160.00 dollars. Unless I pay it ... |
Regions Bank account or service account opening, closing, or management September 24, 2015 - The bank will NOT let me close my account even though it has been no charge for the checking account and now Regions Bank has charged me a monthly fee without using the account. I was waiting for the direct deposit to start depositing into my new bank account to close the account. Now I presume they will keep charging me a monthly fee b/c I have a negative balance ( monthly fee charged without letting me know they changed my account from a free account to a monthly fee account ). Regions Bank on - - in -, LA ( - - ). - - ... |
Regions Bank account or service account opening, closing, or management September 23, 2015 - Today, - -, 2015, an employee of Regions Bank located at - - -, -, TN -, released personal information, to an unauthorized individual. The individual, a friend of my mother, was doing some personal banking for her. The bank manager looked up my personal account and informed him of my account balance. The individual then notified me, by phone, of this incident. ... |
Regions Bank account or service account opening, closing, or management September 14, 2015 - Checking Account reopened when I closed my account in person with a positive balance I closed my account in person at the -, GA Branch with a positive balance in -/-/-. I just moved and tried to open a new account only to see that Regions has reported by account as overdrawn by $170.00 and reported my account to - in -/-/-. I had filed numerous complaints against Regions bank using -. The latest was complaint -. The business provided false documentations about me stating that I never requested my account be close. Here is my response I received a response from a Branch... |
Regions Bank account or service account opening, closing, or management September 4, 2015 - Hi my name is - -, my husband - and I shared an account we opened in - -. We reside in - -, my mother in law lives in - -. Recently I went to the - branchin - - and made - deposits in the drive thr ough. The teller, - was extremely rude, making a wrong deposit for the in correct amount. She made me wait and I was the first customer. I was trying to help and advise her that she made an improper deposit. Also I was trying to takes care of another business related issue on my phone. Another lady came on the speaker yelling at mesaying, _your on your phone... |
Regions Bank account or service account opening, closing, or management September 3, 2015 - Regions Bank is erroneously reporting a negative bank account in my name to - and possibly -, although they have been notified numerous times of the ongoing identity theft I 've been fighting for over 8 years, and despite the fact that they are fully aware of my fraud and security alerts and recent bankruptcy filing. I 've made several attempts to resolve this issue and am beyond tired of this thing coming up to bite me when I want to open a new financial account. It 's embarrassing and frustrating. This bank has horrible customer service, is not responsive to consumer inquiries/complain... |
Regions Bank account or service account opening, closing, or management August 8, 2015 - Denied a Now Card account. Possibly because have no credit. ... |
Regions Bank account or service account opening, closing, or management July 27, 2015 - I opened an account at Regions bank in early - 2015 using a promotional code -. I contacted Regions via secure message to verify the promo code was on my account because I had to open it online. The responses were : '' -, If it has been more than 120 days after meeting the last requirement and you still have no record of the receiving the statement credit, you may contact us using any of the methods listed below so that we may investigate this promotion further and file a claim on your behalf. -On Fri, - -, 2015 at - - - Wrote : What should I do if I fulfill the requ... |
Regions Bank account or service account opening, closing, or management July 1, 2015 - My husband and I opened a savings account with Region 's Bank a few years ago and had my husband 's SSD directly deposited. The bank suggested with open a - - - account which we did, not the bank has put us on notice if we do not open a - our savings account will be converted to a regular savings account with numerous fees. I think the bank does not care about loyal customers. ... |
Regions Bank account or service account opening, closing, or management July 1, 2015 - Yesterday I made a deposit via mobile banking. I verified the bank received my deposit. It was added to my balance, so my checks were covered that I wrote on -/-/2015This morning,-/-/2015, I checked my bank statement on line, and I had a overdraft fee of $210.00. My bank statement shows that my account was overdrafted only because of the $210.00 that the bank took. I spoke to Regions bank at several levels and was told that the statement presented on line is not accurate. Why? Regions has overdrafted my account for the past 4 months, everytime I have used mobile banking or, loo... |
Regions Bank account or service account opening, closing, or management June 22, 2015 - Back ground info - several months ago I signed for a loan with a friend because she had no credit, she was with REGIONS BANK and her banker told me I would have to add myself to her checking account so we could receive the loan for her. I did so and for several months she paid as agreed. In -/-/- she closed her account without notifying me. Current information - I have dealt with the local bank on - - in - Florida the last several months. 1 ) On - -/-/- while visiting the bank I spoke to one of the officers and he suggested that I deposit the sum of $50.00 into a new ... |
Regions Bank account or service account opening, closing, or management June 13, 2015 - I recently opened a bank account at Regions Bank in - Georgia. My initial deposit was a cashier 's check from - -. I was told there would be a hold on funds being a new account ; understandable. However, the banking associate told me after processing that because it was a cashiers 's check, funds would be available the next day on -/-/-. I returned to the bank on -/-/- to deposit another check from - -. At that time I was told I had a negative balance and a hold was placed on the check. That afternoon I received - pieces of correspondence from Regions. - was my c... |
Regions Bank account or service account opening, closing, or management June 11, 2015 - I bank with Regions bank and everytime I visit this new branch in - - -, fl I have an issue making deposits or withdraws.I was called by the tellers telling me my bank card was closed out and they would like me to come in to issue a new one.One week passed and the new card was not there.So they canceled that card and ordered another and that - never showed up as well.I became upset and asked to speak with the manager and she was rude.She told me I would just have to wait to get a card or keep coming in to make deposits and withdraws.I ended up going to another branch location in -... |
Regions Bank account or service account opening, closing, or management June 8, 2015 - An employee stole my daughter identity and went to regions bank of - and opened up a business account added my daughter and her self on the account my dauther had no knowledge of this bank address in where account was opened is - - - - - fl - contact person foe the bank that know what happen is - - ... |
Regions Bank account or service account opening, closing, or management June 6, 2015 - Regions bank did a hard inquiry and assesed my credit information on -/-/2014. I have n't applied for credit at this bank nor do I owe them. They were not given permission to look into my records. I contacted them and they said that they were not aware of any inquiry and could n't give me a reason why they looked at my credit. ... |
Regions Bank account or service account opening, closing, or management June 1, 2015 - Regions bank of - Ala allowed my daughterin law to remove $- from my account via electronic banking. I never opened an online account and to this day i still have no idea how internet banking is done i am a - year old woman with very limited computer skills one day in -/-/- as my son was home from - i asked him what eb stands for in my bank statements he told me that usually stands for electronic banking that was the - time i had ever heard of internet banking .. immediately after that my son drove me to the bank and i signed a doc... |