Regions Bank account or service department,
Checking account Account opening, closing, or management Texas
I closed my checking account and two weeks later a debit went through from a company whom I had notified of my new bank account number. Apparently it was n't processed in time enough before the debit hit my bank account. That happened with another company as well. So the bank opened up my account without my permission and let charges go through without notifying me that my account had been reopened by the bank and late charges incurred and also monthly service fee was applied even though I had closed my account. I spoke with them and the balance I now owe is $160.00 dollars. Unless I pay it all off my account will stay opened and monthly service charge will continue. I should only be liable for the merchant charges. This is illegal for the bank to reopen my account after I closed it. The - charges that came through should have been denied but instead they reopen my account, charge me - overdraft fees and monthly service fee. I owe $32.00 for - and $13.00 for - which is what I am willing to pay. Thank you and please advise.
Regions customer in Texas
Sep 26, 2015
* Source: CFPB Complaint Database
Regions response to complaint:
Closed with monetary relief
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