Review and analysis of over 5 complaints against Utah System of Higher Education
Utah System of Higher Education consumers have reported over 5 official complaints related to Dealing with my lender or servicer. Out of the 5 consumer complaints against Utah System of Higher Education, 0% were disputed by the consumer (i.e. the consumer was not happy with how Utah System of Higher Education responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Utah System of Higher Education resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Utah System of Higher Education Student loan dealing with my lender or servicer having problems with customer service April 8, 2017 - My first original complaint stated o -/-/2017 : We obtained a student loan for our daughter several years ago with the -. The loan is nearly paid off and only has a balance of $1900.00. On -/-/- we went to our Credit Union and obtained a loan to payoff -. The funds were mailed to the P.O. Box my daughter had sent all her prior payments to in -, Utah. The -. - is - -, Utah -. I kept a close eye on the - website. After a week or so, I called - and was told that the check was probably in their system and should clear soon. I gave it a week or more knowing th... |
Utah System of Higher Education Student loan dealing with my lender or servicer trouble with how payments are handled May 25, 2016 - My Loan, previously owned by -, was transferred ( or bought ) by a company called UHEAA ( Utah Higher Education Assistance Authority. Before buying my loan, I had just under $5000.00 remaining on the loan at 6.55 % interest. To avoid paying tons of extra money to the lender, I was repaying the loan at $240.00 per month, which was above the $130.00 minimum payment because every responsible recommendation has said pay loans back as fast as you can, not only at the minimum. Once UHEAA bought my loan, one payment was processed for the $240.00, but then they reduced the automatic month... |
Utah System of Higher Education Student loan dealing with my lender or servicer trouble with how payments are handled March 29, 2016 - My student loan was moved from - to your UHEAA company. It was placed in forbearance for some time, then was paid at - $ / month since my marriage in -/-/-. By your policy I was to receive bill notifications, but the last received was - -. The email on file was validated as correct. Notifications are not present in my email nor spam nor trash folders. Yesterday, our checking account was debited the remaining - without notice, overdrawing our account just prior to our mortgage payment. Complaint to your customer representatives ( -, and - other ) was met with policy st... |
Utah System of Higher Education Student loan dealing with my lender or servicer don't agree with fees charged December 30, 2015 - My educational institution, - - - - - -, initiated my repayments in - through UHEA ( - ). At that time, I owed approximately -, - dollars. Through a deferment, inability to " communicate '' with -, getting conflicting information from them when they would respond, there total lack of cooperation in providing statements and other loan specifics as well as my own ignorance in just refusing to deal with them or my loan for about 2 years, I have since paid approximately - dollars to them and still owe them approximately -, - dollars. I am nearing retiremen... |