Review and analysis of over 14 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 14 official complaints related to Communication tactics. Out of the 14 consumer complaints against Wells Fargo & Company, 0% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 79% were processed in a timely manner. 0% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.
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Wells Fargo & Company Debt collection communication tactics frequent or repeated calls March 15, 2017 - This is Wells Fargo. On -/-/2017 their system called my cell phone and left a voice mail lasting 1 minute and 22 seconds without saying a word. I feel this should be considered a form of harassment.... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls December 23, 2016 - Wells Fargo repeatedly calls me at random hours of the day - times from - different numbers. All from different area codes. Now since I refuse to answer they are calling my girlfriend 's phone number is n't easy.... |
Wells Fargo & Company Debt collection communication tactics threatened to take legal action December 14, 2016 - Despite having an agreement made two months ago with Wells Fargo to pay a credit line ( debt ) with $ - monthly payments for six months ( at which time we will see if I can pay more ) or continue the $300.00 a month, I am receiving multiple phone calls from - from Collections with the message, " - wanted me to call you based on your agreement ... '' - had no information about the " agreement '' with her supervisor - ( noted in detail below ), but is calling me anyways. I told - the agreement was $300.00 a month, which is what I have been doing for three months now. She sa... |
Wells Fargo & Company Debt collection communication tactics threatened to take legal action December 7, 2016 - Calls to both my cell and home phones from a Missouri number, ( - ) -. A recording threatened to serve papers on me at my place of employment. I called them a total of 31 times trying to get information piecemeal before the different agents hung up on me. They called their company " - '' and I could hear other collectors in the background following the same script as the one I was speaking to, verbatim. They mentioned Wachovia, with which I have not had an account since 2007. Each time ( at least 15 ) that I asked what type of account and the court jurisdiction where the action was be... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls November 26, 2016 - This number keeps calling me EVERY DAY starting early in the morning to night. They never say who they are, but it has the Wells Fargo automated message in the beginning when I answer or if I call back. Not sure if this is a scam because they immediately ask for my credit card number before anything else. They wo n't say whether they are a debt collector but they mention that I owe money. I have spoke with them a few times and explained my recent situation and that I am unable to make the payment at the moment. I have asked them kindly to stop calling me and they still wo n't stop. I am woken ... |
Wells Fargo & Company Debt collection communication tactics threatened to take legal action November 16, 2016 - I - - believe that under the modified Fair Debt Collection Practices Act that I should have all aspects of foreclosure ceased against my home until I can package all documents necessary for a mortgage modification. When my wife went through a -, she had to leave her work that paid more than $30000.00 per year. I had to take an extended leave of absence from my job, but I am fully employed again. In - of - I was involved on a conference call with the representatives of Wells Fargo Bank, -, - - -, - and the clerk of the court. During that discussion, I was given u... |
Wells Fargo & Company Debt collection communication tactics called after sent written cease of comm November 12, 2016 - Got behind on my credit card, got put into a program with - to pay off my credit cards. Wells Fargo has received written communication about that and I have updated all the info to use them online. I get between -- calls a day from this number ( Wells Fargo ). This has been going on for a month and it is abuse. Do not contact me anymore.... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls September 20, 2016 - A business debt of my husband - at Wells Fargo was overdue and because of no contact from -, Wells emptied my bank account and took -. I called the Wells contact in their collections dept ( - ) and she needed to talk to my husband and get permission to discuss adjudicating this account with me which was done. I told - my rent check was going to bounce, I had - kids under - yo and I 'm -. I offered -/Month payment until I could pay more ( debt was - ) and offered tax returns/paycheck stubs/income verification and - refused anything less than $ -/month. We pai... |
Wells Fargo & Company Debt collection communication tactics called after sent written cease of comm August 25, 2016 - I had a credit card with Wells Fargo when to a tough situation then i try to settle the account and they wont take any mere payment on this account they toll me they are doing a - on the collection but the balance still showing on my credit report i will like for the account to said closed at zero amount I am fixing my credit... |
Wells Fargo & Company Debt collection communication tactics called outside of 8am-9pm August 23, 2016 - Wells Fargo contacted me regarding a debt I am disputing after - Eastern Time on my home phone, a New York number. This number is also listed as the least-preferred method of contact, and they did not once attempt to contact me on my preferred number. Upon questioning the agent who called me, I was told they had attempted numerous times to contact me at a number I had never heard of before. As a result, they were not able to reach me until one month after the account had been in collections, thus further negatively impacting my credit history.... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls June 12, 2016 - Wells Fargo representatives will call at least three to four times in one day if my payment is late. The calls will continue everyday until the account is current.Each time this has happened I ask that they stop calling or at least leave a message with the purpose of the call, but they do not. I would expect this kind of harassment from an unpaid debt, but not if I am a few days late making a payment. ... |
Wells Fargo & Company Debt collection communication tactics called after sent written cease of comm May 20, 2016 - This deals with case # -, in it i stated that Wells Fargo bank had called me to collect a debt I did not owe. This was in -, they called even though I had told them -10 months before that I did not owe them anything. they investigated and found that I was right. they promised to pay me the $1500.00 fee for this infraction of the do not call registry on which I am enrolled.. This was told to me by - -, thier research and remediation manager, I was sent an agreement letter and a tax info sheet to sign and fax back. This I did on - - at -. i have confirmation from Wells ... |
Wells Fargo & Company Debt collection communication tactics frequent or repeated calls May 19, 2016 - One of our employees has a debt collector that keeps calling after we asked them to stop and let them know employees cant receive personal calls at work. ... |