Non-federal student loan Communication tactics frequent or repeated calls
Wells Fargo & Company Debt collection department,
Non-federal student loan Communication tactics Frequent or repeated calls Texas
Wells Fargo representatives will call at least three to four times in one day if my payment is late. The calls will continue everyday until the account is current.Each time this has happened I ask that they stop calling or at least leave a message with the purpose of the call, but they do not. I would expect this kind of harassment from an unpaid debt, but not if I am a few days late making a payment.
Wells Fargo & Company customer in Texas
Jun 12, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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