Review and analysis of over 68 complaints against Wells Fargo
Wells Fargo consumers have reported over 68 official complaints related to Advertising and marketing. Out of the 68 consumer complaints against Wells Fargo, 31% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 100% were processed in a timely manner. 16% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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Wells Fargo Credit card advertising and marketing January 17, 2016 - i received an offer of wells fargo credit card about a new credit card in which they give me the offers of 0 % apr for 18 months on balances transfer and purchases. so i applied and got the card to my home, but when i called them they told i just qualify for new purchases and that it was a mistake in the letter that they sent me. i am not apprved for balance transfer. i dont know what happened with this people and i ask u to investigate, please. the credit card is # - - - - my name is - - -. thanks. ... |
Wells Fargo Credit card advertising and marketing January 15, 2016 - On - of - I applied in a Wells Fargo branch for a Secured credit card. This card has an annual fee of $25.00. On - - - I applied for a credit card offered though Wells Fargo called the Wells Fargo - - - -. That card 's ( - ) application was denied because I am not a -. Because of this application 's denial I recalled that my Wells Fargo had been open for THREE years now and I was still paying an annual fee each year and the card remain a secure credit card. So I called Wells Fargo to ask if the reason my card had not graduated to a unsecured credit card becau... |
Wells Fargo Credit card advertising and marketing December 26, 2015 - On -/-/- I received an e-mail from Wells Fargo stating that if I use my Wells Fargo Credit Card via - by -/-/-, that I would receive a $20.00 statement credit. Per the e-mail : " Get $20.00 when you use - to make a purchase using your Wells Fargo Credit Card during the holidays! - Just check out in a merchant app with your new iPhone ( R ) 6, iPad ( R ) Air 2 or iPad mini 3, or look for the Near Field Communication ( NFC ) symbol at checkout registers in stores and use your iPhone ( R ) 6 Touch IDTM to authorize contactless payment easily. Make an - payment before... |
Wells Fargo Credit card advertising and marketing November 30, 2015 - - - - in - NJ offered 0 percent financing through a Wells Fargo Credit Card. While I offered to pay cash the store suggested I take advantage of the 0 percent financing. We charged approximately $1900.00 for the furniture to the new Wells Fargo account. We paid double the monthly payment for about a year and owed $200.00 on the account on the 1 year anniversary of the charge. When our statement came in the balance was $610.00. A $410.00 interest charge was added because the account was not paid off completely in the first year. I immediately paid off the $200.00 balance a... |
Wells Fargo Credit card advertising and marketing November 16, 2015 - -/-/-, I applied for a secured card from Wells Fargo, and was approved. The secured card fee is $18.00 per year. I was told numerous times that as long as I paid on time, and had my account in good standing, that my account would be reviewed every six months ( - and - ), and that I would be eligible for my secured card to graduate '' to an unsecured card within a year as long as I maintained positive history with the bank. It is now almost -/-/-, and while my credit score has improved drastically, and I 've been given - additional credit cards - - from - -, anoth... |
Wells Fargo Credit card advertising and marketing October 29, 2015 - Wells Fargo put a furniture company in charge of representing their services, which were misrepresented, I filed a complaint regarding this account and I was immediately contacted the next day to appear compliant, I was told that someone would contact me within 5 business days and gave me his information. He never called and I have left - ignored messages for him. ... |
Wells Fargo Credit card advertising and marketing October 19, 2015 - Wells Fargo is having a representative with a furniture company who is misrepresenting the terms of the finance agreement. We were told the terms were no interest for one year and after a year interest on the remaining balance. So after a year we were charged interest on the balance we had already paid. I am sure it is in the small print, but how can they have a third party define the terms when they benefit from the purchase. ... |
Wells Fargo Credit card advertising and marketing September 16, 2015 - I was not informed by my jewelry store that the Wells Fargo financial who offered one year free interest would whack me with a $440.00 interest bill a month after the year ended. I was under the assumption this was one year free interest. I tried working it out with the company to pay the balance off in full for forgiveness and they refuse. I was not notified close to the year end that the financing would start. I was blindsided. I have a - husband due to an accident that was n't his fault and now I am about to lose my wedding band over this fiasco. ... |
Wells Fargo Credit card advertising and marketing August 4, 2015 - As an existing Wells Fargo Platinum Card holder, I applied and was approved for the Wells Fargo Visa Signature ( R ) Card with the promotion of earning - rewards points on gas, grocery, and drugstore net purchases for - months. I received the new Visa Signature ( R ) Card and just found out that the - rewards points offer is not loaded to my account. In the terms and conditions of this product ( https : //www.wellsfargo.com/credit-cards/visa-signature/terms/ ), there is nowhere mentioned that the - rewards points offer is for new customer only. I felt this is Bait-and-switch. ... |
Wells Fargo Credit card advertising and marketing July 15, 2015 - A recent divorced mother of - was responding to a job listing on the - -. The individual indicated tthat it was an independent contracting position and that my credit card would be required to conclude the employment opportunity. The individual that answered the advertisement indicated that we would have to meet, at the financial institution and that he had a good relationship with the banks in - and -, Georgia. The - - ad provided a - ( - ) - employment line phone number, where there was an automated individual responding to all calls. The individual stated that ... |
Wells Fargo Credit card advertising and marketing May 22, 2015 - Today Wells Fargo closed my credit card account. I found out when logging into my online account. No prior notification was provided. I made several calls to Wells Fargo on the matter. Phone agents disclosed the following reasons for account closure:- Unsatisfactory relationship on a Wells Fargo checking account. This account was closed following a CFPB complaint on their payment posting process, disclosures and timeline. -. Agents indicated Wells Fargo Risk sent a letter in early - that I failed to respond to. I received no such letter and Wells Fargo Fraud agents later confirmed non... |
Wells Fargo Credit card advertising and marketing May 22, 2015 - I received a letter from Wells Fargo - - OFFERING me an increase on my card and stating all I had to do was call the number ... - ... to answer a few questions. Little did I realize what would result. The rep asked my income and I told her. It is higher by about $5000.00 than when I got the card. The letter states : your account must be open, in good standing, and your credit limit must not have changed in the past three months. '' Great ... that 's me. A person named - '' or - '' said, sorry my income does n't meet the requirements. I disagreed and asked to speak to her sup... |