Wells Fargo Credit card department,
Advertising and marketing Texas
As an existing Wells Fargo Platinum Card holder, I applied and was approved for the Wells Fargo Visa Signature ( R ) Card with the promotion of earning - rewards points on gas, grocery, and drugstore net purchases for - months. I received the new Visa Signature ( R ) Card and just found out that the - rewards points offer is not loaded to my account. In the terms and conditions of this product ( https : //www.wellsfargo.com/credit-cards/visa-signature/terms/ ), there is nowhere mentioned that the - rewards points offer is for new customer only. I felt this is Bait-and-switch.
Wells Fargo customer in Texas
Aug 04, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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