Wells Fargo Credit Card Complaint

Wells Fargo Credit card department,

Advertising and marketing New York

-/-/-, I applied for a secured card from Wells Fargo, and was approved. The secured card fee is $18.00 per year. I was told numerous times that as long as I paid on time, and had my account in good standing, that my account would be reviewed every six months ( - and - ), and that I would be eligible for my secured card to graduate '' to an unsecured card within a year as long as I maintained positive history with the bank. It is now almost -/-/-, and while my credit score has improved drastically, and I 've been given - additional credit cards - - from - -, another from Wells Fargo ( which is unsecured ), Wells Fargo refuses to graduate my card to unsecured status. Additionally, Wells Fargo has, several times, increased the limits on both the secured and unsecured card, yet, they will not graduate my card, instead keeping my deposit, and charging me a yearly fee to remain a cardmember. This is fraud on their end, as I would have never signed up for the card if I had no possibility of being graduated within a reasonable period of time. Each year I 've had to pay an $18.00 fee - for the first year ( -/-/- ) this was acceptable, but for subsequent years ( especially after Wells Fargo had deemed me creditworthy enough to issue a *completely new, unsecured card* ), I should not have been billed $18.00 and my card should have graduated. I 've now spent $72.00 in fees ( $18.00 x - ) on a card that, I was told when I applied, would be graduated within 6 month - 1 year as long as I remained in good standing and paid on time each month.