Review and analysis of over 146 complaints against GM Financial
GM Financial consumers have reported over 146 official complaints related to Problems when you are unable to pay. Out of the 146 consumer complaints against GM Financial, 34% were disputed by the consumer (i.e. the consumer was not happy with how GM Financial responded to their complaint) and 99% were processed in a timely manner. 1% of consumer complaints against GM Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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GM Financial Consumer Loan problems when you are unable to pay May 15, 2016 - This is also in regards to active case no. - with your agency. My vehicle was repossessed on mothers Day of this year. It was repossessed illegally because I was unaware that it was in jeopardy of being repossessed and I was not sent a Notice of Intent to Repossess from the GM... |
GM Financial Consumer Loan problems when you are unable to pay May 12, 2016 - I should have walked away when processing the loan. In order to be financed, I was required to purchase an expensive extended warranty that I did not want, and expressed I did not want. Then, somehow - gained access to my personal information in the loan application and started calling my employer trying to sell me service ( got me in a lot of trouble at work ). I thought that was private information. In addition to the extremely high interest rate ( which was my fault for agreeing to-I understand that ), if you are late, they hit you with incredibly high fees that can exceed your actual pa... |
GM Financial Consumer Loan problems when you are unable to pay May 10, 2016 - I bought a - Chev Malibu with about - miles on it from - - -/-/- that was sold to me deceptively.The salesman - lied to me about what was wrong with it a When I asked about a concern during the test drive, he lied about the number of owners the had stating that the car had just been traded in a couple of hours before I came in to buy the car by an elderly couple, hence the low mileage and failed to tell me that they, - - had made a repair to the transmission in -/-/-.3-4 mos.later the car stopped working totally and needed new transmission.After abt 2mos of back ... |
GM Financial Consumer Loan problems when you are unable to pay May 1, 2016 - I never had an account with General Motors. I sent a direct dispute asking them to provide me with documentation that I had an account with them, but they failed to provide me with any paperwork. They just sent a one-page letter stating that my account is reporting correctly to the -, -, - agencies. I know it 's not reporting correctly because I never had an account with them. ... |
GM Financial Consumer Loan problems when you are unable to pay April 29, 2016 - I took this car loan out -/-/-. When the loan was taken out I advised that they can not call my place of employment under any circumstances. I put it on the application and all documents for me and my wife. I had to make a welcome call to GM and give them consent to call my cell, por and my wife 's cell. At which time I advised do not call either POE. Every month when I talked to them you have to verify your phone # and give consent to call. At which time myself or my wife would advise no calls to POE. The agent would always say it is marked. I had no issues until I became sick and fell b... |
GM Financial Consumer Loan problems when you are unable to pay April 21, 2016 - I have a vehicle loan with GM Financial for my - KIA Soul. -/-/- I had to file a - - bankruptcy in an attempt to save my home from foreclosure. My loan with GM Financial has never been late or was never in default. I had to put the loan in with the - - restructuring plan per the bankruptcy trustee 's orders in spite of it being in good standing. I made every single plan payment in my chapter - case but I had to have my case dismissed in - - and surrender my home due to my mortgage holder constantly contesting my proposed payment plan thus making my home unaffordabl... |
GM Financial Consumer Loan problems when you are unable to pay April 3, 2016 - I purchased a - ford Windstar from Americredit. Within a few months the transmission went out. I Made payment arrangements and explained it was in the shop having the transmission replaced. They showed up at my house and said they need the address of the shop. They assured me they just needed it on file. I had already paid over - for the repair and had just made a payment. They went to the shop and repossessed it. I was not too far from paying it off since it was used. They auctioned it off. They added lots of fees so that I was unable to get it back before auction. ... |
GM Financial Consumer Loan problems when you are unable to pay March 14, 2016 - a negative report posted by gm financial on approx.-/-/2005 is still showing on my reports. Pa. limitation is 4 yrs. i would like this stricken from my record. I am also showing a public record of a recently discharged bankruptcy. I request this also be stricken. ... |
GM Financial Consumer Loan problems when you are unable to pay March 3, 2016 - GM FINANCIAL keeps billing me and sending me financial information of a debt I had after asking them to STOP. ... |
GM Financial Consumer Loan problems when you are unable to pay February 29, 2016 - Issue was resolved earlier and now company is reporting a past due balance again. has been disputed multiple times on - - 2014 was issued a debt cancellation letter and - but gm financial still refuses to update credit file to reflect no balance owed and reporting a past due balance. ... |
GM Financial Consumer Loan problems when you are unable to pay January 29, 2016 - my identity was stolen and i have notified GM financial, they have failed to remove the account off my credit profile, .. i was told the the car was repossessed in - ... well i live in - this account is as a result of identity theft and was not opened by me. GM Financial collectors call to make illegal threats.. these are against FTC rules . i have furnished them with notarized statements & police reports .. even court papers but they refuse to remove their false negative reporting also this account was included in bakruptcy and should have been removed anyway ... |
GM Financial Consumer Loan problems when you are unable to pay January 17, 2016 - account has been closed and no amount is due, it is over 7 years, contacted the company my self and no help was received I was told I have to just let item fall off and they would not give me any further assistance on how to remove item from my credit ... |
GM Financial Consumer Loan problems when you are unable to pay January 3, 2016 - CHARGED OFF ACCOUNT THAT WAS PAID IN FULL, IS NOW BEING REPORTED WITH A BALANCE, SEVERAL COMPLAINTS HAVE BEEN MADE AND NEVER RESOLVED WITH A CONTINUED " RE-AGING '' OF THE ACCOUNT TO SHOW THAT A BALANCE IS BEING OWED. ... |
GM Financial Consumer Loan problems when you are unable to pay December 31, 2015 - I went to get a lease on a truck. I got one sum from the sale person, and at the point of sale I wanted to keep my car. The lease got to be twice the amount, and a down payment. But I keep the car. Now, the truck has been repossed by the loan company. The amount of the lease is as much as it would take to own the truck, and it remains a lease. I got - regections from the loan company, and tried to take the truck back on - differant accations. The lease came throw, and my credit was gone, the day I went into the dealer. So the loan was out of wack, and I have been kicked out of my bank, a... |
GM Financial Consumer Loan problems when you are unable to pay December 29, 2015 - GM Finance called a friend of min who is the controller at a previous employer. They told him I was behind in my payments. This violates my right to privacy. ... |
GM Financial Consumer Loan problems when you are unable to pay December 12, 2015 - In - of -, I mistakenly traded my - for a - - through - - in - Illinois. I should have returned the vehicle and waited until they surrendered my keys to my car, but not knowing better, I stuck with the car feeling that the interest rate was already too high - and the payment, too. It was 17 % or so, but the real shoe dropped the following week : the dealership Fed exed to my work a change in the interest rate to 25 %. Since I could n't return the vehicle and was living on - income and no child support as a single parent, I had to sign it. I was utterly alone because ... |
GM Financial Consumer Loan problems when you are unable to pay problems when you are unable to pay October 22, 2015 - -/-/- I purchased a vehicle. My first purchased vehicle I paid off after 4 years with a 14.9 % interest rate. The lender of my second purchase was Americredit - Later, bought by GM financial. After paying $20000.00 of the $25000.00 loan with a 19.9 % interest rate and a $340.00 monthly payment. My vehicle was repossessed. For 2 years I paid on time, initially I was told after paying on time for at least 2 years I could refinance. That never happened. I became unemployed from -. I informed Americredit/ GM financial of my employment status and continued to pay what I could, when... |
GM Financial Consumer loan problems when you are unable to pay September 29, 2015 - I got a loan through GM ( Americredit ) I purchased the vehicle in - for -. After taxes and all the loan totaled -. The payments are - a month. Well in - - I was in a car accident and unable to work, Gm calls my house daily - or - times a day and I have explained my situation that I am injured and do n't want to talk about the same thing daily. When I purchased the loan I told them I only wanted a payment below -. I was told that it would refinance in a year. They keep saying that they are going to work with me, but they have n't and I refuse to pay all that interest... |
GM Financial Consumer loan problems when you are unable to pay September 17, 2015 - I had car loan with GM Financial, they have the beginning date as - -, vehicle was not purchased until - -, which was voluntarily turned in - of - due to my financial situation due to a prior job loss. The car was sold at auction in - -. I received a notice from the IRS stating I owed taxes for - on this car because GM Financial had turned in a - for -. I did not own the care in -, there has been no activity on the account from me since - -. I also received a carfax on this vehicle, every year that I registered the car for my tag - where I live, the... |
GM Financial Consumer loan problems when you are unable to pay July 10, 2015 - I settled an account with GM Financial in - 2014 ; however, GM continues to reflect an unpaid balance. I spoke to a representative in the Escalation Department '' that told me that the only way to remove any showing of a balance, even after paying the settlement off, is to pay off the difference. The pre-settlement balance was approximately $6000.00 ( uncertain of amounts ). GM and I agreed to a settlement of approximately $2100.00, but continue to report that owe approx. $3900.00. Is this double jeopardy? Although they agreed to the lesser amount, they 're telling me they wo n't rem... |
GM Financial Consumer loan problems when you are unable to pay July 9, 2015 - GM Financial repossessed my mother 's - when there were only - payments left AND my mother was in the hospital & I did n't know her financial status. It cost her - ( with - payday loan advances ) to retrieve the car. She is on - AND she is - AND -. The repossession company ( - ) lost the spare tire. Because of the high interest rate, the excessive fees and the repossession costs, we believe that the loan has been paid in full. Additionally, GM Financial made it extremely difficult to pay. Our bank could not transfer funds, GM Financial would not electronically debit the... |
GM Financial Consumer loan problems when you are unable to pay July 6, 2015 - - -, -, I purchased a - - from - - located in -, Texas. The initial loan was financed through AmeriCredit - -. The loan was acquired by GM Financial. I contacted a representative on - -, - and requested a printout of my payment history. Upon reviewing the documents I noticed there were several months in which the finance company charged me over $400.00 dollar in interest. My monthly car payment is $510.00. I called the finance company. The representative said I have a simple interest loan. I asked the representative is it legal to charge me an exorbit... |
GM Financial Consumer loan problems when you are unable to pay June 7, 2015 - About 5 months ago we opened a car loan through a dealership.. Then ran my credit about - to - times that day to try to get us approved. GM picked it up at a I want to say at 17 % interest.. The dealership also marked up the car. Bottom line is we were ripped off by both the dealership and GM ... |
GM Financial Consumer loan problems when you are unable to pay June 6, 2015 - I was in a chapter - in -/-/- and dischaged after - years ; my car was part of this bankruptcy. Since its been discharged, my car was hit by a drnk driver. The insurance company deemed it was a total loss. I have not received my pink slip since this was discharged. The insurance company has been holding on to a $5000.00 check for my cars damages because I do n't have the pink slip to release to them. I tried getting a replacement pink slip from the DMV, but they say there 's a lein on the car. I was advised to contact - ( dept of banking and insurance thru NJ ) to find out the ... |
GM Financial Consumer loan problems when you are unable to pay April 28, 2015 - These accounts were opened in approx -/-/--/-/- by AmeriCredit. They have since been sold to GMFinancial. I have the partial acct # of - and -. - was paid in full however - was first delinquent BY the -/-/-. GMFinancial is reporting incorrect dates on my credit reports. There have been no activity on these since -/-/-. Since it has been over 7-8 years from first delinquency they can not be reporting these to the credit bureaus any longer. I have attached what the report is currently showing and as you can see threy lied on dates ... ... |
GM Financial Consumer loan problems when you are unable to pay April 22, 2015 - For the past 2 day I recieved a phone call at - - and the next day I recieved a call at - - ... |